(USA) Manager, Technology Operations

Walmart, Inc.

$104K — $202K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in relevant fields or 5+ years in project/program management.
  • Proven expertise in managing medium to high-complexity technology projects.
  • Strong financial management skills for budgeting and cost forecasting.
  • Excellent stakeholder communication and influencing abilities.
  • Demonstrated leadership in managing cross-functional teams and driving accountability.
  • Ability to assess risks and implement corrective actions effectively.

Responsibilities

  • Define and manage technology projects within strategic objectives.
  • Assess resource needs, identify risks, and apply mitigation strategies.
  • Monitor project progress, lead meetings, and take corrective actions as necessary.
  • Oversee budgeting and ensure alignment of delivery with financial forecasts.
  • Build stakeholder relationships and communicate data-driven recommendations.
  • Mentor and coach team members while promoting continuous improvement.

Benefits

  • Medical, vision, and dental coverage;
  • 401(k) plan, stock purchase options, and life insurance;
  • Paid time off including sick leave and parental leave;
  • Short-term and long-term disability coverage;
  • Education benefits for programs from high school completion to degrees;
  • Company discounts and benefits for military personnel and families.
Full Job Description
Position Summary...

What you'll do...
Role summary:
The (USA) Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role involves managing program schedules, budgets, and risks while fostering collaboration across cross-functional teams. The manager ensures effective communication with stakeholders, drives accountability, and monitors progress to achieve operational and financial goals. By applying strong program management and organizational strategy skills, this position supports continuous improvement and innovation within technology operations to deliver measurable business results and maintain alignment with company standards and values.
About the team:
The team leads marketplace pricing strategies by leveraging advanced analytics and market insights to enhance competitiveness. It collaborates across functions to identify process improvements and applies strong program management practices. Engaging stakeholders, the team aligns initiatives to achieve measurable outcomes through clear communication and analytical rigor. Members utilize data analysis, business strategies, and technology knowledge to support decision-making and deliver impactful results. Focused on continuous improvement, the team drives organizational goals and sustains a strong marketplace position through strategic program, financial, and business operations management.
What you'll do:
  • Define and manage multiple technology projects within a program, aligning goals and deliverables with strategic objectives.
  • Assess resource requirements, identify risks, and implement mitigation strategies to ensure successful project completion.
  • Monitor project progress against milestones, lead coordination meetings, and take corrective actions to maintain program health.
  • Oversee budgeting and financial tracking, ensuring delivery schedules and costs align with forecasts through effective governance.
  • Build and maintain stakeholder relationships, communicate clearly to influence decisions, and present data-driven recommendations.
  • Support team development through mentoring, coaching, and performance management while promoting continuous improvement.

What you'll bring:
  • Proven expertise in program management, including planning, estimation, monitoring, and control of medium to high-complexity technology projects.
  • Strong financial management skills with the ability to oversee budgeting, cost forecasting, and governance.
  • Excellent stakeholder communication and influencing abilities to build consensus and present data-driven recommendations.
  • Solid understanding of organizational strategy, business operations, and technology landscape to align projects with strategic objectives.
  • Demonstrated leadership in managing cross-functional teams, driving accountability, and fostering continuous improvement.
  • Ability to assess risks, define corrective actions, and ensure successful project delivery within established timelines.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00

Sunnyvale, California US-11789: The annual salary range for this position is $104,000.00 - $202,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
Option 2: 5 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

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