Position Summary...What you'll do...Position SummaryAs a General Manager in Walmart's eCommerce Fulfillment Network, you will lead a high-volume, fast-paced operation that delivers millions of orders to customers with speed, accuracy, and excellence. You will be responsible for the overall performance of the fulfillment center, driving operational results while creating a culture centered on safety, innovation, customer satisfaction, and associate development.
This role requires a strategic leader who can manage complex fulfillment operations, leverage technology and automation, develop high-performing teams, and continuously improve processes to support Walmart's growing eCommerce business.
What You'll DoLead Fulfillment Operations- Develop and execute the facility business plan to achieve key objectives related to customer service, productivity, quality, safety, and financial performance.
- Drive operational excellence across receiving, inventory management, order fulfillment, automation, shipping, and reverse logistics functions.
- Identify and implement strategic improvements that enhance efficiency, throughput, and the customer experience.
- Monitor performance metrics and leverage data-driven insights to improve operational outcomes and achieve business goals.
Build and Develop High-Performing Teams- Provide leadership and direction to facility leadership teams and associates, ensuring alignment to company priorities and operational goals.
- Foster an inclusive, engaging, and high-performance culture where associates feel valued, supported, and empowered to succeed.
- Attract, develop, and retain top talent through effective coaching, succession planning, performance management, and career development opportunities.
- Oversee talent processes, including hiring, onboarding, training, promotions, and associate recognition.
Manage Workforce Planning and Financial Performance- Review and approve workforce plans to ensure staffing levels effectively support business demands, seasonal peaks, and customer expectations.
- Manage facility budgets, operating expenses, and asset utilization to maximize efficiency and profitability.
- Analyze operational and financial reports to identify opportunities, mitigate risks, and drive continuous improvement.
- Ensure resources are allocated effectively to support both short-term execution and long-term business growth.
Champion Safety, Compliance, and Quality- Promote a culture where safety is everyone's responsibility and operational excellence begins with safe behaviors and practices.
- Ensure compliance with Walmart policies, regulatory requirements, quality standards, and operational procedures.
- Establish and maintain processes that support inventory accuracy, order quality, and consistent service levels.
- Resolve associate, customer, and supplier concerns through thoughtful investigation, collaboration, and sound decision-making.
Drive Innovation and Customer-Centric Results- Leverage technology, automation, and process improvements to optimize fulfillment operations.
- Ensure customer expectations are met through reliable execution, operational agility, and service excellence.
- Lead teams through growth, transformation, and changing business demands while maintaining strong operational performance.
Serve as a Community and Business Leader- Represent Walmart as a leader within the local community.
- Participate in community organizations, charitable initiatives, and company-sponsored events.
- Build strong relationships with associates, customers, suppliers, and business partners to support operational success and community engagement.
What You'll Bring- Significant leadership experience in supply chain, distribution, fulfillment, logistics, manufacturing, or large-scale operations.
- Proven ability to lead complex, high-volume operations while delivering strong financial and operational results.
- Experience leading large teams in a technology-enabled or automated environment.
- Strong analytical and decision-making skills with the ability to utilize data to drive performance improvements.
- Demonstrated success developing leaders, building talent pipelines, and creating high-performing teams.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to lead through ambiguity, change, and rapid business growth.
Walmart Leadership ExpectationsRespect the Individual- Build diverse, inclusive, and high-performing teams that foster belonging and enable associates to thrive.
- Collaborate effectively across teams and functions while building trust-based relationships.
- Inspire, empower, and develop talent while recognizing contributions and achievements.
Act with Integrity- Model Walmart's values through ethical leadership, accountability, and transparency.
- Maintain the highest standards of compliance, safety, and responsible business practices.
- Support Walmart's commitment to creating positive outcomes for associates, customers, communities, and the environment.
Serve Our Customers and Members- Put the customer at the center of every decision while delivering operational and business results.
- Utilize data, insights, and customer trends to improve service, speed, and fulfillment performance.
- Balance short-term priorities with long-term strategic objectives to create sustainable value.
Strive for Excellence- Champion innovation, continuous improvement, and learning throughout the organization.
- Encourage curiosity, resilience, and adaptability while fostering a growth mindset.
- Drive the adoption of new technologies, processes, and capabilities that enhance operational effectiveness and customer satisfaction.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $180,000.00 - $270,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock
ㅤ
ㅤ
ㅤ
ㅤ
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role within an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 5 years experience in a senior management role as an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Apparel Product Development, Business Operations, Compliance, Facilities Planning, Financial Modeling and Analysis, Logistics, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Recruiting, Supervising Associates, Talent Development, Walmart Logistics Manager, Warehouse Management Systems
Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management, Bachelors: Video Production
Primary Location...6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America
