Walmart

(USA) Director, Operations

Walmart$110K — $220K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in large-scale project and program management
  • Strong analytical skills for data-driven strategic planning
  • Proven leadership in building and mentoring high-performing teams
  • Strong stakeholder influence and partnership-building abilities
  • Experience in eCommerce, merchandising, or retail strategy

Responsibilities

  • Oversee execution of complex projects and workstreams managing plans and timelines
  • Analyze data to derive business trends and strategic insights
  • Collaborate with stakeholders to implement business solutions and track progress
  • Provide strategic direction by evaluating business objectives and customer needs
  • Develop strategies for attracting and retaining a skilled workforce

Benefits

  • Comprehensive health coverage (medical, vision, dental)
  • 401(k) plan with company contributions
  • Company-paid life insurance and disability benefits
  • Generous paid time off policies, including maternity and bereavement leave
  • Tuition reimbursement and education programs fully funded by Walmart
Full Job Description
Position Summary...

What you'll do...

The Director, Operations is a senior operational and strategic leader who oversees the execution of large-scale, complex projects and programs while developing cross-functional business solutions within Walmart's Site Merchandise Experience & Strategy team. This exciting opportunity will provide overall strategic direction and drive initiatives that generate revenue and advance Walmart's digital site experience and will work primarily with product management, merchandising, engineering, and eCommerce strategy partners across Walmart.

The role is based in Bentonville, AR (Home Office) reporting to the Senior Director of Operations & Strategy within the Site Merchandise Experience & Strategy organization.

You'll sweep us off our feet if...

  • Significant experience overseeing large-scale, complex projects and programs across multiple workstreams, with a track record of driving successful implementations


  • Strong analytical capabilities with experience translating data and business trends into strategic recommendations and actionable plans


  • Demonstrated ability to build and lead high-performing teams, including talent development, mentorship, workforce planning, and succession


  • Proven ability to influence senior stakeholders and build internal and external partnerships to drive business outcomes


  • Background in eCommerce, merchandising, retail strategy, or a related field; comfort operating at the intersection of business strategy and technology


You'll make an impact by...

  • Overseeing the execution of large-scale, complex projects, workstreams, and programs by managing project plans, task timelines, and communication materials - identifying performance standards, developing contingency plans, and managing budget approvals to ensure successful delivery


  • Developing recommendations for decision support by sourcing and analyzing data to surface business trends, translating insights into strategic recommendations, and partnering cross-functionally to build processes that meet business goals


  • Directing the implementation of business solutions by building key stakeholder partnerships, serving as subject matter expert, developing scorecards and tracking mechanisms, and driving execution through customer service and platform development


  • Providing overall strategic direction by analyzing business objectives and customer needs, developing and communicating business strategies, evaluating operational processes, and capitalizing on improvement opportunities


  • Developing and implementing strategies to attract, develop, and retain a highly skilled workforce - including diagnosing capability gaps, supporting mentorship and succession planning, and cultivating a culture of integrity, belonging, and continuous learning


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
Option 2: 2 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification
Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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