HelloFresh

[US HQ] Learning Platform Manager

HelloFresh • $101K — $117K *
Aurora, IL 60505In-Person
Education, Government & Non-Profit
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in content creation, ideally with digital/AI in e-commerce or manufacturing
  • Proven ability to manage multiple complex projects across various facilities
  • Strong organizational and problem-solving capabilities
  • Exceptional communication and stakeholder influence skills
  • Willingness to travel frequently (50-75%) for project phases
  • Familiarity with material handling equipment, culinary standards, or warehouse protocols is a plus.

Responsibilities

  • Act as the main point of contact for developing training programs
  • Oversee training rollout and execution plans with local teams
  • Create comprehensive project plans detailing scope, schedules, and resource allocations
  • Drive alignment among internal departments to meet timelines
  • Identify and manage project risks; escalate critical issues with solutions
  • Standardize content request processes and implement lessons learned reports.

Benefits

  • Competitive hourly rate with immediate 401K company match
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits effective from day one
  • Up to 85% discount on HelloFresh subscription services
  • Access to inclusive Employee Resource Groups
  • Dynamic work environment in a mission-driven company.
Full Job Description
Learning Platform Manager, Global Value Stream (US)
The Learning Platform Manager is a critical, hands-on role responsible for the successful creation of all new training materials for onsite and online distribution across multiple disciplines. You will serve as the primary owner, coordinating with various teams and pyramids while evaluating risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, time management discipline, and stakeholder communication expertise.
You will.....
* Serves as the primary point of contact from the Global Value Stream organization for development of all training programs for Distribution Centers and centralized offices, and as needed for other ancillary partners.
  • Ensure proper roll out and training plan execution with the local team responsible for content distribution.
  • Develop comprehensive plans, including scope definition, detailed work breakdown structures, schedules, and resource allocation.
  • Coordinate and drive alignment across internal teams (Operations, OpEX, Training, HR, Safety et al) to meet expected timelines.
  • Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
  • Document and standardize content request processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.
You Have.....
  • Proven experience (5+ years) in content creation, preferably with digital/AI experience, within e-commerce, culinary or manufacturing environments.
  • Demonstrated success in managing multi-discipline projects simultaneously and across multiple facilities, in a fast paced, time sensitive environment.
  • Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
  • Ability to travel frequently (up to 50-75%) to sites, including internationally during critical project phases.
  • Familiarity with material handling equipment (MHE), culinary standards, and/or warehouse protocols is highly desirable.
Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

You'll get...
  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Newark, NJ Pay Range

$101,430-$117,300 USD

About HelloFresh

HelloFresh SE is a German publicly traded meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States, and also has operations in Canada, Western Europe (including the United Kingdom, Germany, Belgium, Luxembourg, the Netherlands, and Switzerland), New Zealand and Australia. The company was founded in November 2011 in Berlin, Germany by Dominik Richter, Thomas Griesel, and Jessica Nilsson. HelloFresh delivers pre-measured ingredients and recipes to their customers, allowing them to cook meals at home. The company went public in November 2017 and is listed on the Frankfurt Stock Exchange.
Learn more about HelloFresh
Size
18,700 employees
Industry
Food & Beverages
Founded
2011
* Ladders Estimates

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