HelloFresh

[US HQ] Content Creation Manager

HelloFresh$101K — $117K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in content creation, ideally with digital/AI focus in e-commerce, culinary, or manufacturing contexts.
  • Proven ability to manage multiple interdisciplinary projects in high-pressure situations.
  • Strong organizational, communication, and problem-solving skills to effectively influence stakeholders.
  • Willingness to travel up to 15%, including international travel during key project phases.
  • Knowledge of material handling equipment, culinary standards, or warehouse protocols is a plus.

Responsibilities

  • Act as the main contact for developing training programs across Distribution Centers and centralized offices.
  • Oversee the implementation of training plans with the local content distribution team.
  • Create thorough project plans with defined scope, breakdown, timelines, and resources.
  • Facilitate alignment among internal teams to ensure deadlines are met.
  • Identify and mitigate project risks, escalating critical issues with solutions to leadership.
  • Standardize processes for content requests and document lessons learned for future projects.

Benefits

  • 401K matching that vests immediately upon participation.
  • 16 weeks paid parental leave.
  • Generous paid time off policy.
  • Health, dental, and vision coverage starting from day one with $0 monthly premium options.
  • 75% discount on HelloFresh subscription and other product initiatives.
  • Complimentary snacks, coffee, and catered meals.
  • Participation in Employee Resource Groups.
  • Dynamic and collaborative work environment in a mission-driven company.
Full Job Description
Content Creation Manager
The Content Creation Manager is a critical, hands-on role responsible for the successful creation of all new training materials for onsite and online distribution across multiple disciplines. You will serve as the primary owner, coordinating with various teams and pyramids while evaluating risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, time management discipline, and stakeholder communication expertise.
You will.......
  • Serves as the primary point of contact from the Global Value Stream organization for development of all training programs for Distribution Centers and centralized offices, and as needed for other ancillary partners.
  • Ensure proper roll out and training plan execution with the local team responsible for content distribution.
  • Develop comprehensive plans, including scope definition, detailed work breakdown structures, schedules, and resource allocation.
  • Coordinate and drive alignment across internal teams (Operations, OpEX, Training, HR, Safety et al) to meet expected timelines.
  • Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
  • Document and standardize content request processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.
You have......
  • Proven experience (5+ years) in content creation, preferably with digital/AI experience, within e-commerce, culinary or manufacturing environments.
  • Demonstrated success in managing multi-discipline projects simultaneously and across multiple facilities, in a fast paced, time sensitive environment.
  • Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
  • Ability to travel frequently (up to 15%) to sites, including internationally during critical project phases.
  • Familiarity with material handling equipment (MHE), culinary standards, and/or warehouse protocols is highly desirable.
You will get.....
  • Competitive salary & 401K company match that vests immediately upon participation
  • Paid parental leave (16 weeks)
  • Generous PTO policy
  • Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
  • 75% discount on your subscription to HelloFresh, as well as other product initiatives
  • Snacks, coffee & catered meals
  • Employee Resource Groups
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company

Newark, NJ Pay Range

$101,430-$117,300 USD

About HelloFresh

HelloFresh SE is a German publicly traded meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States, and also has operations in Canada, Western Europe (including the United Kingdom, Germany, Belgium, Luxembourg, the Netherlands, and Switzerland), New Zealand and Australia. The company was founded in November 2011 in Berlin, Germany by Dominik Richter, Thomas Griesel, and Jessica Nilsson. HelloFresh delivers pre-measured ingredients and recipes to their customers, allowing them to cook meals at home. The company went public in November 2017 and is listed on the Frankfurt Stock Exchange.
Learn more about HelloFresh
Size
18,700 employees
Industry
Founded
2011

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