HelloFresh

[US-DC] Senior Quality Manager

HelloFresh • $119K — $137K *
Goodyear, AZ 85338In-Person
Food & Beverages
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Associate's degree or equivalent management work experience.
  • 7+ years in quality assurance management, focused on technology-driven companies.
  • Demonstrated history of successful customer satisfaction.
  • Experience in developing quality management systems.
  • Strong leadership and team development skills.

Responsibilities

  • Conduct internal audits to ensure regulatory compliance.
  • Manage a QA team across production environments.
  • Develop and implement quality management systems.
  • Investigate and resolve customer quality issues.
  • Create and document inspection criteria and procedures.
  • Analyze quality data to set reliability standards.
  • Oversee inspection activities during production cycles.

Benefits

  • Opportunity for professional growth within a reputable company.
  • Leadership role with significant managerial responsibilities.
  • Involvement in continuous improvement initiatives.
  • Access to quality control training programs for staff.
  • Engagement with cross-functional teams to enhance product reliability.
Full Job Description
Have responsibility for all quality assurance related internal audits in adherence with regulatory standards. The position manages a team of quality assurance managers in kitchen, production and fulfillment environments in the Goodyear area. Additionally, the position develops, implements and oversees quality management systems designed to ensure continuous production of advanced composite materials and applications consistent with established standards, customer specifications and production goals to ensure the highest level of food safety and quality of our products. This position will report to the Associate Director of Food Safety & Quality Operations.

You will...
  • Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality.
  • Manages the department engaged in inspection and testing activities to ensure high productivity and high technical integrity.
  • Performing internal audits.
  • Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
  • Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
  • Create, document and implement inspection criteria and procedures.
  • Interpret quality control philosophy to key personnel within the company.
  • Maintain an active role on internal continuous improvement teams.
  • Design, develop and implement quality control training programs.
  • Provide, and oversee, inspection activity for products throughout the production cycle.
  • Interact with vendors and procurement to ensure quality of all purchased parts.
  • Addressing non-conformities from previous internal and external audits.
  • Conducting a management review of the quality system.
  • Following-up on and closing pending preventive and corrective action requests.
  • Ensuring that organizational systems and training is in place.
  • Ensuring that documentation and design controls are appropriate for organization.
  • Administering document control and configuration management system.
  • Overseeing established calibration and testing programs.
  • Assisting the management team and providing QA support as necessary.
  • Provide all employees with necessary tools, proper training and corrective direction.
  • Report food safety and quality problems to personnel with authority to initiate action.
  • Serve as backup SQF Practitioner

You are...
  • Leadership: train and develop a large group of employees
  • Performance Management: for assigned production lines
  • Problem Solving/Analysis
  • Results Driven
  • Communication Proficiency: speak to employees with tact and diplomacy
  • Time Management: tracking/monitoring production and maintaining productivity
  • Technical Capacity: computer literacy to input information into the computer
  • Learning Orientation: able to take direction and relay information to employees

At a minimum, you have...
  • Associate's degree or related management work experience.
  • At least 7 years of work experience in quality assurance, should be combined with a demonstrated track-record of accomplishments as a quality assurance manager, and with satisfying customers in technology-driven, developing companies.

You'll get...

Arizona Pay Range

$119,700-$137,100 USD

About HelloFresh

HelloFresh SE is a German publicly traded meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States, and also has operations in Canada, Western Europe (including the United Kingdom, Germany, Belgium, Luxembourg, the Netherlands, and Switzerland), New Zealand and Australia. The company was founded in November 2011 in Berlin, Germany by Dominik Richter, Thomas Griesel, and Jessica Nilsson. HelloFresh delivers pre-measured ingredients and recipes to their customers, allowing them to cook meals at home. The company went public in November 2017 and is listed on the Frankfurt Stock Exchange.
Learn more about HelloFresh
Size
18,700 employees
Industry
Food & Beverages
Founded
2011
* Ladders Estimates

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