Microsoft

US Central Subregional Construction Quality Leader

Microsoft • $116K — $203K *
Des Moines, IA 50317In-Person
Real Estate & Construction
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years of Construction Quality Management experience in data center environments OR equivalent experience.
  • 12+ years experience specifically on data center projects.
  • 10+ years project management experience, focusing on large-scale construction.
  • Proficient in Microsoft 360 Suite, BIM, Bluebeam, and data analytics/reporting tools like PowerBI.
  • Demonstrated analytical and problem-solving skills with trend identification capabilities.
  • Familiarity with continuous/process improvement methodologies such as DMAIC, Lean, and DFSS.

Responsibilities

  • Lead the US Central Construction Quality Metro Team to meet quality targets locally.
  • Enhance quality delivery processes for datacenter construction and onboard Metro Quality managers.
  • Ensure builds comply with Microsoft's design standards and quality benchmarks.
  • Conduct quality audits and verify contractor compliance to established quality management systems.
  • Manage Non-Conformance Reports (NCRs) and develop corrective actions effectively.
  • Oversee the implementation of quality management systems and standardize project processes.
  • Analyze trends in construction quality and advocate for continuous improvement initiatives.

Benefits

  • Opportunity for career growth within a large and innovative company.
  • Access to Microsoft’s state-of-the-art construction resources and technology.
  • Collaborative work environment that values diversity and encourages ideas.
  • Involvement in high-impact projects that enhance data center capabilities.
  • Work in a fast-paced environment that promotes continuous learning and advancement.
Full Job Description
Overview

A Microsoft US Central Subregional Construction Quality Leader is responsible for governing the quality management system, auditing contractor quality performance, managing Non-Conformance Reports (NCRs) and quality metrics, identifying risks before they impact commissioning or operations, and ensuring data centers are delivered ready to perform-not just ready to complete.

Responsibilities

  • Lead the US Central Construction Quality Metro Team, ensuring quality targets are met on subregional and metro level.


  • Lead initiatives to improve our quality delivery of datacenter spaces to operational partners. Responsible for Quality performance of our builds in the US Central Subregion. Onboard, train and hire Metro Quality managers to support delivery of our datacenter builds, and report status of construction quality in the US Central Subregion. Manage, reward and retain top talent in the US Central Construction Quality organization.


Drive Construction Quality from Day One

  • Ensure facilities are built in accordance with design requirements, specifications, and Microsoft quality standards.


  • Promote a "Right First Time" culture to reduce rework, delays, and operational risks.


Audit Contractor Quality Programs

  • Verify General Contractors are executing their Quality Management System (QMS).


  • Conduct routine quality audits, inspections, and field observations.


  • Validate contractor compliance with Division 01 requirements, quality plans, inspection processes, and documentation requirements.


Manage Non-Conformance Reports (NCRs) and Quality Issues

  • Initiate and manage Non-Conformance Reports (NCRs).


  • Ensure corrective actions are developed, implemented, and verified.


  • Escalate unresolved quality issues to project leadership.


  • Trend recurring quality problems and drive systemic corrective actions.


Quality Management System Ownership

  • Establish and maintain project quality plans.


  • Review and align contractor quality plans before mobilization.


  • Standardize quality processes across projects and campuses.


Inspection & Test Planning Governance

  • Govern Inspection & Test Plans (ITPs).


  • Define hold points, quality gates, and documentation requirements.


  • Ensure Installer Verification Checklists (IVCs) and readiness requirements are met before commissioning milestones.


Digital Quality Platform Management

  • Administer quality tracking systems (Nexus/ACMS).


  • Monitor issue closure timelines and SLA performance.


  • Produce dashboards and quality metrics for leadership visibility.


Field Quality Assurance

  • Perform field inspections and observations.


  • Monitor workmanship trends and installation quality.


  • Verify contractors are following approved procedures and specifications.


  • Provide early identification of risks that could impact commissioning, IST, or turnover.


Readiness and Turnover Support

  • Support energization and commissioning readiness reviews.


  • Ensure documentation, inspections, punch lists, and quality issues are appropriately closed prior to turnover.


  • Partner with Commissioning Managers and Operations to improve startup outcomes.


Continuous Improvement

  • Analyze trends across campuses and metros.


  • Capture lessons learned.


  • Recommend process improvements that improve quality performance and reduce recurrence of defects.


Contractor Accountability

  • Hold GCs accountable for their QA/QC responsibilities.


  • Monitor closure performance and response times.


  • Reinforce that workmanship quality remains the responsibility of the contractor. Microsoft Quality provides oversight and assurance.


Embody our culture and values.

Qualifications

Required/ Minimum Qualifications

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years Construction Quality Management experience in data center/mission critical environments OR equivalent experience.


Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Additional or Preferred qualifications

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years Construction Quality Management experience in data center/mission critical environments OR equivalent experience.


  • 12+ years experience working on data center projects.


  • 10+ years project management experience.


  • 10+ years people management experience.


  • Proficient in in Microsoft 360 Suite, BIM (building information modeling), Bluebeam, and construction software tools. Proficient in using data analytics and internal reporting tools, such as PowerBI, Compass Cx and other statistical inference tools.


  • Analytical and problem-solving skills with the ability to interpret complex data and identify trends.


  • Demonstrated experience with continuous/process improvement methodologies such as DMAIC (Define, Measure, Analyze, Improve, and Control), Lean, DFSS/process design, process management and change management.


  • Certifications in quality control and testing are preferred. CQM certificate from US (UNITED STATES) Army Corp of Engineers, OSHA (Occupational Safety and Health Administration) 30.


  • Knowledge of the FMEA, MSA process, 8D or other structured problem-solving methodology


  • COPQ analysis and ISO 9000 experience. ASQ certification CQM, CQE or CQA


  • Experience managing a structured quality system.


  • Meticulous attention to specification and governing standards detail and installation compliance with a commitment to delivering high-quality results. This includes auditing contractor certifications.


  • Ability to articulate technical concepts to non-technical stakeholders, promoting open and inclusive communication, providing clear direction to a diverse team, and quickly resolving issues gating project progression


  • Demonstrated ability and appreciation for working collaboratively in a fast-paced and dynamic environment to meet schedule.

#COICareers | #EPCCareers

Construction Project Management M5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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