Job Posting TitleUnit Manager
Job CategoryFIR Service Delivery
Language RequirementsEnglish / Anglais
English is required / L'anglais est requis
Flexible Work Agreement TypeOn site / Sur place
Posting End Date2026-08-07
Job GradeL1 Zone B
Pay RangeCommensurate with Experience / Selon l'expérience
Job SummaryAt NAV CANADA, we keep Canada's skies safe by delivering world-class air traffic services. As a Unit Manager, reporting to the Manager, Area Control Centre Operations, your primary responsibility isn't just overseeing operations-it's leading people. You'll manage and develop a high-performing team of Air Traffic Controllers and Team Supervisors ensuring they have the support, guidance, and tools to succeed in a fast-paced, safety-critical environment.
This is a people-first leadership role that requires exceptional interpersonal skills, a passion for mentorship, and the ability to drive performance while fostering a culture of respect, engagement, and continuous improvement.
Job DescriptionIn this role you will:- Provide effective leadership, coaching, and mentoring to a team of Air Traffic Controllers and/or Flight Service Specialists and Supervisors.
- Foster a culture of engagement, accountability, and continuous improvement.
- Support recruitment, training, and development initiatives to ensure your team thrives.
- Oversee air traffic operations within your designated scope, ensuring safety, efficiency, and compliance.
- Implement new technologies, procedures, and programs while guiding your team through change.
- Identify trends and develop action plans to enhance service delivery and safety performance.
- Act as a key liaison between NAV CANADA and stakeholders, including airport operators, regulatory bodies, and union representatives.
- Represent NAV CANADA in operational discussions and provide leadership on key initiatives.
- Support Air Traffic Services (ATS) Standards by ensuring staff meet all licensing, medical, and proficiency requirements.
- Develop and manage budgets, staffing plans, and operational forecasts.
- Ensure compliance with fatigue risk management and safety protocols.
What you bring:Education:- Successful completion of secondary school.
Experience:- At least 3 years of leadership experience managing or supervising a diverse team, preferably in a unionized or operational environment.
- Demonstrated experience in managing a budget and related financial processes.
- Human Resources/Labour Relations skills are an asset.
Knowledge and Abilities:- A solid understanding of an operational environment.
- Proven ability to motivate, mentor, and develop professionals.
- The ability to manage complex initiatives, prioritize tasks, and adapt to changing operational needs.
- Knowledge of regulatory compliance and industry best practices.
- Ability to foster a climate conducive to an engaged workforce by promoting company values of respect, excellence, and service.
How others describe you:- Exceptional leadership skills with the ability to mentor and develop an engaged team.
- Effective organizational and time management skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
- Excellent communication skills (written and verbal) with demonstrated ability to collaborate and influence at various levels.
- Excellent interpersonal skills with the ability to build and manage relationships with various stakeholders.
- Strong decision-making and analytical problem-solving skills.
- Good financial acumen and budget management skills.
Working Conditions: - This position is on site and not eligible for a flexible work arrangement.
- Occasional travel required.
Behaviour Statement: - All employees of NAV CANADA are expected to demonstrate behaviours aligned with company's Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.
