Job Posting TitleUnit Manager - Montreal (12-month term)
Job CategoryFIR Service Delivery
Language RequirementsBilingual Required / Bilingue requis
English and French are required / Le français et l'anglais sont requis.
Flexible Work Agreement TypeOn site / Sur place
Posting End Date2026-08-03
Job GradeL1 Zone B
Pay RangeCommensurate with Experience / Selon l'expérience
Job SummaryAt NAV CANADA, we keep Canada's skies safe by delivering world-class air traffic services. As a Unit Manager, reporting to the Manager, Area Control Centre Operations, your primary responsibility isn't just overseeing operations-it's leading people. You'll manage and develop a high-performing team of Air Traffic Controllers and Team Supervisors ensuring they have the support, guidance, and tools to succeed in a fast-paced, safety-critical environment.
This is a people-first leadership role that requires strong interpersonal skills, a passion for mentorship, and the ability to drive performance while fostering a culture of respect, engagement, and continuous improvement.
Language Requirements: Bilingual (English and French), in accordance with Civil Aviation Regulations and or Official Languages requirements in order to either provide services to clients, the Public and or, to supervise and provide services to employees in the official language of their choice.
In this role you will: - Ensure the safety, service, and quality of ACC services delegated within your scope of responsibility in collaboration with supervisors and Managers, ATS Quality Standards (MAQS).
- Be responsible for leading a team including hiring, coaching, mentoring, and developing a high performing and highly engaged team.
- Develop and implement corrective action plans to address deficiencies in accordance with the Safety Management System (SMS) program and identify trends to improve safety and service.
- Ensure OI investigations are completed and collaborate with all stakeholders involved.
- Ensure operation practices comply with the Fatigue Risk Management Program.
- Be responsible for planning, training, and managing both the Emergency Response and Business Continuity Planning.
- Support Air Traffic Services (ATS) Standards by ensuring staff meet all licensing, medical, and proficiency requirements required for their positions.
- Act as local point of contact for NAV CANADA for identified operational issues.
- Develop and manage budgetary plans and forecasts based on operational requirements and priorities.
What you bring:Education:- Successful completion of secondary school
Experience:- 3 years of leadership experience managing a diverse team.
Knowledge and Abilities:- Knowledge and understanding of the aviation industry.
- Knowledge and understanding of the Canadian Air Navigation System and Air Traffic Management.
- Ability to foster a climate conducive to an engaged workforce by promoting company values of respect, excellence, and service.
- Demonstrated ability of strong time management and judgement to prioritize multiple tasks of varying urgency.
- Ability to manage large, complex initiatives.
- Strong organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
How others describe you:- Strong leadership skills with the ability to mentor and develop an engaged team.
- Strong time management skills and the ability to manage large, complex initiatives and deadlines.
- Strong interpersonal skills with the ability to build and manage relationships with various internal and external stakeholders including airport operators, Transport Canada Regional inspectors, customers and union representatives.
- Strategic and analytical thinking skills with the ability to make strong decisions that have a positive impact on service delivery.
- Good financial and budget management skills.
- Excellent communication skills (written and verbal) with demonstrated ability to collaborate and influence at various levels.
Working Conditions: - This position is on site and not eligible for a flexible work arrangement.
- Occasional travel required.
