Responsible for ensuring assigned work units are providing services at a professional level. Provides leadership and direction to supervisors and staff within Facilities & Support Services to ensure operations and strategic goals are met. Provides overall guidance and direction to ensure consistency of facilities standards, policies, procedures, and processes, as well as collaboration at the regional and enterprise level. Promotes teamwork, high ethical standards, quality, safety, and customer service. Responsible for managing talent, staff development, knowledge, finances, and performance of the unit. Develops metrics to validate performance and fiscal responsibility of assigned work units. May provide leadership in: • Supporting the Practice with all space and facility construction needs. Provides leadership and project management in capital planning and complex project process. Ensures construction projects meet all regulatory compliance, Minnesota/Wisconsin Department of Health, and local Building and Fire Authorities requirements. Must be able to manage and organize large workload for timely completion of projects through the programming, approval, design, construction, occupancy and project close out phases. • Implementing and ensuring division operations are conducted to provide regulatory compliance, meeting Joint Commission, OSHA, NFPA, EPA, Minnesota/Wisconsin Department of Health, and local Building and Fire Authorities requirements. • Overall management of the environmental services to ensure safe and consistent standards are in place. Knowledgeable of government, regulatory, and industry codes, policies, standards and requirements involving a healthcare facility such as DEH, CDPH, TJC, OSHA, CMS, EOC hazardous and biohazardous waste handling, sterile cleaning procedures, and infection control requirements, codes and policies. • Develops, implements, and monitors Environment of Care (EOC) and Emergency Management (EM) Programs within the Mayo Clinic Health System Region. Partners with Facilities, Nursing, Security, Accreditation Coordinators, community EM response agencies and other clinical leadership to ensure EOC and EM Programs align with practice needs and are in compliance with federal, state, and local environmental, occupational, health, and safety regulations. Develops and implements EM training courses and chairs the Region's EOC/EM Coordinating Committee. Acts as consultant for local site EOC/EM Committees and supports Hospital Incident Command (HIC) crisis / emergency response efforts. Also partners with site-based safety officers and Occupational Therapy to improve patient and staff safety practices. Qualifications A bachelor's degree and seven years of relevant experience. Two years supervisory experience in maintaining building infrastructure systems, project management, customer service and/or personnel management. The specific experience requirements, code knowledge and building system familiarity are dependent upon the assigned responsibilities of the work unit. Additional degrees, certificates, course work and/or experience in relevant fields are desired. Experience in a healthcare setting preferred. The ability to work collaboratively with other work units is highly desirable. Strong leadership, communication, organization, and personnel interaction skills are desired. Must possess effective verbal and written communications skills. Must be efficient with all Microsoft Office products and/or AutoCAD. Must be able to manage and organize a large workload for timely completion of projects through the programming, approval, design, construction, occupancy and project close out phases.Project Services Unit: Engineer or Architecture Licensure (PE or RA), CCM (Certified Construction Manager), or Certified Healthcare Constructor-ASHE is desired. Facilities Operation Unit: CHFM (Certified Health Care Facility Manager-ASHE) or CEM (Certified Energy Manager-AEE) or achieve within 3 years or FMA (Facilities Management Administrator-BOMI) designation/equivalent or achieve within 2 years. Environmental Services Unit: Certified as a Healthcare Environmental Services Professional through the American Society for Healthcare Environmental Services or achieve within 2 years. Emergency Management/Safety Unit: Certified Safety Professional (CSP) by the American Board of Certified Safety Professionals or related certification preferred. Professional Certification of MN Homeland Security and Emergency Management required within three years of employment.