Salary range (but not limited to): 87,200 - 106,600 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role We're looking for a Unit Claims Manager to join our growing Auto team! What you'll do here:

• Directs and coordinates the activities of Adjusters and Customer Service Representatives related to the processing of claims in order to achieve objectives in terms of commitment, management of excess costs, efficiency and customer service.
• Contributes to the achievement of corporate and regional objectives by measuring team performance, ensuring quality of claims handling, level of compliance with standards, procedures and productivity.
• Manage the activities of his/her team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork and guiding their technical training.
• Participate in the improvement of operational processes.
• Make decisions for his/her team regarding the processing of claims and the payment of indemnities in accordance with company standards.
• Promote the brand image and business principles to partners.

What you bring to the table:

• At least 3 years experience in claims handling
• Demonstrated ability to coach and develop employee's skills and performance
• Strong decision making capabilities
• Excellent computer skills and knowledge
• Have a strong sense of personal responsibility
• Cares about people
• Create an open and honest environment
• Act with integrity
• Customer inspired
• Strive for excellence

Posting expires September 17, 2026 11:59 PM EST. This role is eligible for employee referral bonus. #myReferrals3000 #LI-Hybrid #LI-MS1 Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.