About the roleWe're looking for a Unit Claims Manager, Auto, to join our growing team!
What you'll do here:- Directs and coordinates the activities of the adjusters related to the processing of claims in order to achieve objectives in terms of commitment, management of excess costs, efficiency and customer service.
- Contributes to the achievement of corporate and regional objectives by measuring team performance, ensuring quality of claims handling, level of compliance with standards, procedures and productivity.
- Manage the activities of his/her team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork and guiding their technical training.
- Participate in the improvement of operational processes.
- Make decisions for his/her team regarding the processing of claims and the payment of indemnities in accordance with company standards.
- Promote the brand image and business principles to partners.
What you bring to the table:- University degree or any combination of training and experience deemed relevant for the role
- Working towards or completion of CIP designation is an asset
- At least 3 years experience in claims handling
- Excellent computer skills and knowledge
- Have a strong sense of personal responsibility
- Cares about people
- Create an open and honest environment
- Act with integrity
- Customer inspired
- Strive for excellence
- Bilingual (French and English) is considered an asset.
Posting expires July 17, 2026 11:59 PM EST
This role is eligible for employee referral bonus. #myReferrals3000
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Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
