Microsoft

Unified Solutions Group Business Program Manager: ABS Portfolio

Microsoft$97K — $188K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field with 4+ years in program or process management
  • Master's Degree in relevant field with 6+ years in program or process management, or equivalent experience
  • Proven program execution skills in complex environments
  • Experience in cross-functional collaboration, particularly in Sales and Engineering
  • Strong analytical skills for data-driven decision making using tools like Excel or Power BI
  • Effective stakeholder management with senior leaders
  • Experience in cloud services, AI, or enterprise technology solutions

Responsibilities

  • Execute strategic initiatives to implement scalable programs across the ABS VAS portfolio
  • Drive the adoption and growth of programs aligned with business goals
  • Manage project timelines, dependencies, and risks for timely delivery
  • Enable field teams with clear support materials for VAS adoption
  • Activate market strategies to boost pipeline generation and conversion rates
  • Coordinate cross-functional efforts to align various stakeholders
  • Design and execute customer adoption programs to enhance value realization

Benefits

  • Flexible work arrangements
  • Opportunities for professional development and career advancement
  • Access to comprehensive health and wellness programs
  • Employee assistance programs
  • Work in a dynamic and innovative environment
Full Job Description
Responsibilities

Portfolio Execution & Program Management
  • Execute strategic initiatives across the ABS VAS portfolio, translating business priorities into scalable programs and deliverables
  • Drive end-to-end execution of adoption, activation, and growth programs aligned to portfolio goals
  • Manage timelines, dependencies, and risks to ensure consistent delivery at scale

Field Enablement & Seller Activation
  • Enable field teams with clear positioning, plays, and readiness materials to drive VAS adoption
  • Activate go-to-market motions that improve pipeline generation and conversion
  • Partner with Sales and CSU teams to ensure effective execution in-market

Cross-Functional Coordination
  • Align stakeholders across Sales, Delivery, Engineering, Finance, and GTM to ensure cohesive execution
  • Drive clarity on roles, handoffs, and ownership to reduce friction and accelerate outcomes
  • Act as a key connector between strategy, field, and delivery teams

Adoption Programs & Customer Impact
  • Design and execute programs that accelerate customer adoption, usage, and value realization
  • Identify opportunities to expand VAS across existing customers and solution areas
  • Ensure programs are aligned to customer needs and business priorities

Performance Tracking & Insights
  • Analyze performance trends, field feedback, and customer signals to assess program effectiveness
  • Deliver insights that inform decision-making and continuous improvement
  • Track key business indicators (e.g., adoption, pipeline, conversion, impact) to drive accountability

Continuous Improvement & Portfolio Optimization
  • Incorporate field and customer feedback into program and offer refinement
  • Identify gaps in execution or adoption and drive corrective actions
  • Contribute to improving the scalability, consistency, and clarity of the VAS portfolio


Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
    • OR equivalent experience.

Additional or preferred qualifications

  • Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
    • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • Program Execution Excellence
    Proven ability to translate strategy into executable programs, manage multiple priorities, and deliver results in complex environments
  • Cross-Functional Collaboration
    Experience working across Sales, Delivery, Engineering, and GTM teams, with the ability to drive alignment without direct authority
  • Data-Driven Decision Making
    Strong analytical skills with experience using data (e.g., Excel, Power BI, or similar tools) to track performance, identify trends, and inform decisions
  • Stakeholder Management
    Demonstrated ability to communicate effectively with senior stakeholders, drive accountability, and maintain alignment through structured operating rhythms
  • Problem Solving & Continuous Improvement
    Ability to identify root causes, simplify complex processes, and drive ongoing improvements based on business and customer insights
  • Experience in cloud services, AI, or enterprise technology solutions, particularly in adoption, customer success, or services delivery models
  • Experience driving go-to-market programs, field enablement, or adoption initiatives
  • Familiarity with outcome-based delivery models and portfolio lifecycle management


Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
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