Job Title: Underwriting Manager, Personal Lines P&C
Reports to: Director of Underwriting
Direct Reports: Underwriter(s), Underwriting Assistant(s)
Location: Jacksonville Office
Position type: Full-Time
FLSA Status: Exempt, Salaried
What You'll DoAs our Personal Lines Underwriting Manager, you'll lead and support a talented team responsible for thoughtful underwriting decisions that balance responsible growth, profitability, and exceptional service.
You'll oversee new business and renewal underwriting while creating an environment where employees feel supported, encouraged to grow, and connected to the team's shared goals. Through collaboration with partners across Olympus, you'll help strengthen underwriting strategies, improve processes, and ensure our agents and policyholders continue to receive the quality and service they can count on.
If you're a people-focused leader who enjoys developing others, building strong relationships, and bringing teams together to solve challenges, we'd love to hear from you.
Key Responsibilities Lead & Develop the Underwriting Team - Coach, mentor, and support the Personal Lines Underwriting team, providing meaningful feedback and opportunities for continued development.
- Create a collaborative and supportive environment that encourages accountability, knowledge sharing, and team success.
- Establish performance goals and help team members build the skills and confidence needed to succeed.
Support Underwriting Quality & Consistency - Oversee new business and renewal underwriting processes while supporting thoughtful, consistent risk selection.
- Review transactions outside of Underwriters' authority and provide guidance and feedback.
- Conduct quality reviews and monitor key performance indicators to support profitability, service, and underwriting quality.
Strengthen Processes & Solutions - Partner with the team to identify opportunities to simplify and improve underwriting processes, systems, and workflows.
- Recommend and implement enhancements that support effective risk selection and organizational goals.
- Help evaluate vendor solutions that can improve quality, efficiency, and overall value.
Collaborate Across Olympus - Build strong partnerships with Product, Claims, Sales, Marketing, and other teams to support shared business goals.
- Communicate underwriting process and rule changes clearly and help teams navigate changes successfully.
- Support agency events, company initiatives, and catastrophe response efforts as needed.
What You'll Bring - 6+ years of Personal Lines underwriting experience; Florida homeowners experience is preferred.
- 3+ years of experience leading, coaching, or developing others.
- Strong knowledge of homeowners insurance, underwriting practices, and operations.
- A collaborative leadership style with a genuine interest in helping others learn, grow, and succeed.
- Strong technical underwriting and analytical skills with sound judgment and a thoughtful approach to problem-solving.
- Excellent communication and relationship-building skills with the ability to work effectively across teams.
- Experience using feedback, coaching, and performance measures to support individual and team development.
- Bachelor's degree or equivalent experience preferred.
- CPCU or another professional insurance designation preferred.
- Florida 2-20 Property & Casualty License preferred; Florida 20-44 Personal Lines License accepted. Candidates without either license must be able to obtain a 2-20 License within 90 days of employment.
- Proficiency with Microsoft Office and other business applications.
What Olympus OffersWe extend our signature White Glove Service to our employees through a comprehensive total rewards package, including:
- Employer-sponsored medical, dental, and vision plans
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with company match
- Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
- Education Assistance Program and ongoing professional development opportunities
- Wellness Lunch N Learns
- Employee perks such as pet insurance, discount programs, and a welcoming office environment
At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.
This position will remain open until October 15, 2026, or until a sufficient pool of qualified candidates has been identified.
