Job Description:Unclaimed Property Compliance Manager (Hybrid)
Primary Duties & ResponsibilitiesRole Overview:Could you be our next
Unclaimed Property Compliance Manager? Globe Life is looking for an
Unclaimed Property Compliance Manager to join the team!
This role is responsible for leading all facets of the life and annuity unclaimed property team within the Legal Department, ensuring compliance with state statutes governing the Unclaimed Property Act. This includes Social Security Administration Death Master File matching, policyholder outreach, continuous monitoring of matching policies, and adherence to escheat regulations. The role requires regular collaboration with internal departments including Regulatory, Accounting, Internal Audit, Data & Analytics, and Claims, as well as ongoing communication with external auditors and outside counsel.
This is a hybrid position located in McKinney, TX. (WFH Monday & Friday, In Office Tuesday-Thursday).What You Will Do:- Coordinate with internal departments including Regulatory, Data & Analytics, Internal Audit, Claims, Accounting, and Actuary, as well as external vendors and legal counsel.
- Develop and maintain proficiency with Company databases across multiple subsidiaries, SQL policy searches within the Unclaimed Property Database, including state-mandated Lost Policy Searches.
- Assess and analyze match files returned from third party vendor.
- Continuously monitor policies to determine whether there has been a change in the policy status.
- Perform mandatory outreach on policy matches, monitor to determine if new outreach addresses should be obtained.
- Coordinate with Unclaimed Property Accounting to ensure properties are escheated per the statutory requirements.
- Work with Audit Firms to gather and provide required policy information for specified audit period.
- Monitor, track and adhere to all state-mandated search and reporting deadlines.
- Manage full-time employees and contractors.
- Collaborate with Data & Analytics Department to develop automated processes and reduce manual processes.
What You Can Bring:- Bachelor's degree required.
- Management experience.
- Prior work experience in unclaimed property or claim-handling at a life insurance company.
- Working knowledge of Unclaimed Property statutes and regulatory requirements, with the ability to read, interpret, and monitor regulatory changes and identify potential issues.
- Proficiency in Microsoft Office (Word, Outlook, Access, Excel, SharePoint) and internet research; experience working with complex and large data sets; knowledge of SQL preferred; familiarity with Accurint and Workday a plus.
- Strong interpersonal and communication skills via phone, chat, and email, with the ability to maintain discretion, confidentiality, and exercise sound judgment.
- Effective time management skills with the ability to prioritize and meet deadlines in a fast-paced environment.
Applicable To All Employees of Globe Life Family of Companies:- Reliable and predictable attendance of your assigned shift.
- Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
