Title:
UMCS Senior Program Manager
Job Summary:
The Utility Monitoring and Controls Systems (UMCS) Senior Program Manager will have full authority to act for the contractor on all contract matters relating to daily operation of the contracts within the UMCS portfolio. The Senior Program Manager will be responsible for supporting the UMCS portfolio and the Critical Infrastructure Director in ensuring customer delivery, quality, cost controls, safety, people management, and overall contract execution. The Senior Program Manager will also be responsible for supporting the strategic goals of the business unit, aligning with customer requirements, and overseeing multiple projects. Key responsibilities include ensuring customer satisfaction, driving business growth, supporting and leading projects, and ensuring successful management of the portfolio.
Roles and Responsibilities
- Work with customer focal points to drive daily tactical activities.
- Develop strong customer relationship with client and ensure customer satisfaction across all programs.
- Develop and execute corrective action plans when necessary.
- Apply best practices for operational excellence across all contract requirements and initiatives.
- Position will supervise direct report employees.
- Coordinate with project/program managers, develop and track key performance indicators, analyze variances and develop recovery plans, RAIL tracking, and get-well plans when required.
- Support all business development initiatives to include organic growth and new ventures.
- Provide operational level leadership and input into the proposal process, to include pre-bid, proposal development, and post-award activities.
- Ensure all programs meet contract requirements and deliverables.
- Organize and lead Quarterly Business Reviews, Monthly Performance Reviews, and Voice of Customer discussions with our clients.
- Interact with and coordinate functional team, to include Contracts, Project Controls, Subcontracts/Procurement, Legal, Small Business, HR, Safety, and Quality,
- Implement technology improvements such as automation and artificial intelligence (AI) where applicable.
- Coordinate and develop process improvement initiatives and portfolio projects.
- Must be willing to travel around 25% of the time.
- Excellent written and verbal communication skills.
- Excellent presentation skills
Basic Qualifications
- Bachelor of Science in the engineering field or bachelor’s in business from an accredited university with ten (10) years relevant experience in the UMCS/ESS/FAS/SCADA technology field, including five (5) years of experience in a management or supervisory capacity and five (5) years in the functional area of the program to be managed.
- Previous experience managing over 20 employees.
- Secret clearance or ability to obtain a Secret clearance within six months of hire.
- U.S. Citizenship Status required due to client requirement.
Preferred Qualifications
- PMP certification
- Experience in Electronic Security Systems (ESS) field
- Experience working with the U.S. Army Corps of Engineers
- Experience providing operations support into firm fix priced, cost plus, and other type contract bids.
- Experience working with Senior Leadership.
- Experience working with Technical Content.
Benefits:
KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
