UM COORDINATOR IOP

UHS$104K — $114K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing, Psychology, or Social Work; Master's preferred.
  • CA RN license required; license in Social Work, AMFT, or Mental Health Counseling preferred.
  • 3-5 years in acute inpatient psychiatric settings or utilization management experience.
  • Knowledge of behavioral health managed care and clinical assessment aligned with DSM-V guidelines.
  • Strong communication skills for patient advocacy and negotiating with payers.

Responsibilities

  • Conduct timely daily clinical reviews with various payer types for treatment authorization.
  • Serve as a key member of the multidisciplinary treatment team, guiding on payer expectations.
  • Draft quality appeal and denial letters while supporting post-claims reviews.
  • Ensure documentation from all departments aligns with patient conditions.
  • Analyze and report monthly utilization data trends for operational insights.
  • Facilitate physician reviews with payers as needed.
  • Perform additional duties as assigned.

Benefits

  • Collaborative work environment with multidisciplinary teams.
  • Opportunities for professional development and growth.
  • Role focused on making a positive impact in patient care.
  • Engagement in data analysis for operational improvements.
  • Involvement in appeals and advocacy processes for patient reimbursements.
Full Job Description
Responsibilities

Position Summary:

Facilitates a continuum of service while promoting positive outcomes and optimal reimbursement through coordination of patient care, daily clinical reviews, quality documentation, appeals, and reporting.

This position will be for our IOP Outpatient department

QUALIFICATIONS

Education: Bachelor's Degree in Nursing , Psychology, or Social Work. Master's preferred.

Licensure: CA RN license required. License in Social Work, AMFT, Mental Health Counseling preferred

Experience : A minimum of 3-5 years of experience working in an acute inpatient psychiatric setting as a treatment team member and/or utilization management, or years of utilization management experience

RN pay ranges- $50-$55

SW pay ranges- $37-$42

Qualifications

  • Knowledgeable in behavioral health managed care and clinical assessment skills to align patient acuity with level of care practice guidelines - Diagnostic and Statistical Manual of Mental Disorders (DSM-V).
  • Effective oral and written communication skills to support patient advocacy/negotiating skills to ensure quality reviews with payers
  • Solid understanding of acute inpatient psychiatric hospital operations, including both mental health and substance abuse treatment.

  • Essential Job Duties/Responsibilities

  • Performs timely, daily clinical reviews with all payer types (Managed Medicare, Managed Medicaid and commercial) to secure authorization for continued treatment (i.e. by fax, telephone or on-line) based on the payer's criteria.
  • Functions as a key member of the multidisciplinary treatment team to educate and guide on level of care requirements and payer expectations for patient acuity and appropriate utilization.
  • Completes quality and timely appeal/denial letters. Participates in post claim recovery review and ongoing audit activity, supporting compliance with CMS and other regulators
  • Works collectively with hospital operations (social services, business office, Intake, Nursing) to ensure timely documentation is aligned with patient conditions.
  • Contributes to monthly utilization data trends using hospital data tools to report for the overall operation
  • Facilitates physician reviews with payers as required
  • Performs other duties as assigned/required by this position


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