Full Job Description
Job Description
Sability is looking for experienced professionals to join our consulting and software implementation team with specialization in Workforce Management (WFM), Advanced Scheduler, Time & Labor Management (TLM), and Time & Attendance (T&A).
As a Sability Consultant, you will be responsible for assisting clients with the implementation of the UKG WFM software solution, including requirements gathering, process design, system configuration, testing, and go-live. This is a functional consulting position; however, knowledge of the technical aspects of software implementations such as Data Import/Export, System Integration or Report Writing is a plus. Qualified candidates will possess outstanding customer service skills as well as strong analytical skills.
Responsibilities:
• Lead requirements gathering meetings
• Provide product and subject matter expertise to client
• Create and maintain requirements documentation
• Configure system components to meet customer requirements
• Participate in testing cycles
• Deliver training to administrators and end users
• Transition of customers to customer support
Skills/Requirements
• Minimum 2 years' experience implementing Time & Attendance / Workforce Management software solutions such as UKG Workforce Central, UKG Ready, Novatime, ADP eTime, Workbrain / Infor WFM, UTA, UTM, ADP ezLabor, WorkforceNow, Workforce Software, Empower, Dayforce, Time Centre, Nettime Solutions, ePay Celayix, Cybershift, etc.
• Must have experience implementing Pro WFM Advanced Scheduler
• Client-facing customer service skills
• Strong oral and written communication skills
• Experience working independently without daily supervision
• Ability to multi-task between different projects and clients
• Highly motivated and team oriented
• Time and Labor implementation experience
• Hands-on UKG Pro Workforce Management training provided, if accredited WFD is not already obtained