Job DescriptionI. Job SummaryWe are seeking an experienced UKG Architect to own end-to-end architecture for enterprise Workforce Management initiatives built on UKG Pro WFM. This role leads architecture, design, integration, implementation, and stabilization across UKG WFM, and serves as the technical authority for workforce management solutions. The Principal Architect sets architectural standards, resolves the most complex cross-system design problems, and represents WFM architecture in enterprise-wide technology decisions.
II. Essential Duties and ResponsibilitiesArchitecture & Solution Design- Own end-to-end architecture and technical delivery for UKG Pro WFM modules, including Time and Attendance (Timekeeping), Advanced Scheduling, Accruals/Leave Management, Attestation, and Analytics/Reporting, and Datahub
- Translate business requirements into scalable, compliant workforce management solutions, and define architecture standards, design patterns, and governance practices for the WFM technology stack
- Own environment strategy across DEV, TEST, and PROD, including release/patch management, upgrade testing, and sandbox validation cadence
Integrations & Data- Architect integrations between UKG Pro WFM, HRIS (e.g., Oracle HCM), Datahub, Payroll, and downstream reporting/analytics systems, using integration platforms and methods such as APIs, middleware, and secure file transfer.
- Define data governance standards for WFM data, including source-of-truth ownership, data quality controls, and reporting/analytics data models
Delivery & Support- Provide technical leadership across discovery, design, build, testing, deployment, and hypercare for WFM programs
- Support payroll workflows, labor compliance, workforce policies, and enterprise data governance initiatives
- Troubleshoot complex, payroll-impacting integration defects and workforce management issues, partnering with support teams (including offshore delivery resources) to drive root-cause resolution
- Partner with HR, Payroll, Finance, Operations, Digital, and external implementation vendors on enterprise WFM initiatives, representing architecture decisions to executive stakeholders
- Mentor delivery teams, technical architects, and support staff; establish and enforce architecture standards, design review processes, and governance practices across the WFM landscape
III. Qualifications A. Required Qualifications
- Bachelor's Degree (accredited) in Computer Science, MIS, or similar area of study or in lieu of degree
- High School Diploma or GED (accredited) and four years of relevant work experience.
- 10+ years of prior work experience including three years of experience as a Technical Architect, Infrastructure Architect and/or Systems Architect (in addition to education requirement).
B. Preferred Qualifications
- 12+ years of overall IT experience, including progressive responsibility from technical/delivery roles into enterprise architecture
- 10+ years of hands-on UKG Pro WFM and/or UKG Dimensions experience
- 4+ years serving as a Principal Architect, Enterprise Architect, or equivalent senior technical authority on large-scale enterprise implementations, with demonstrated ownership of architecture decisions across multiple programs (not limited to a single implementation)
- Strong understanding of workforce management processes, payroll flows, labor compliance requirements, and enterprise architecture frameworks and patterns
- Deep expertise across UKG Time and Attendance, Datahub, Scheduling, Accruals/Leave Management, Attestation, and Analytics/Reporting modules
- Hands-on experience with workforce/payroll integrations using Dell Boomi, APIs, integration middleware, and SFTP-based data exchange
- Large enterprise workforce environment experience (10,000+ employees, multi-state or multi-country labor compliance) preferred
- UKG Certification
IV. Physical RequirementsListed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Repetitive Motions
- Eye/Hand/Foot Coordination
- Sitting
- Talking
- Hearing
V. Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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