GovCIO is seeking a UI/UX Designer (Web Developer II) to support the Veterans Readiness & Employment (VRE) Program Support and Enterprise Services (PSES) product line. This remote-only role contributes to the full UX lifecycle, including research, wireframing, prototyping, usability testing, design system usage, and close collaboration with engineering teams. The ideal candidate excels at transforming complex requirements into intuitive workflows and ensuring all design work meets Section 508 accessibility standards. This position is fully remote within the United States.

UI/UX Design & Prototyping

• Design wireframes, mockups, and high-fidelity prototypes using Figma.
• Build components aligned with the VA.gov design system and Storybook libraries.
• Support frontend development teams implementing React-based UI features.
• Translate requirements and user needs into intuitive, scalable interface patterns.

User Research & Usability Testing

• Conduct Veteran-centered user research sessions and usability tests.
• Identify workflow friction and opportunities for improvement using behavioral insights.
• Document research findings to guide design decisions and backlog prioritization.
• Validate concepts through iterative testing cycles with diverse user groups.

Design Systems, Accessibility & Documentation

• Ensure all UI designs are compliant with WCAG/508 accessibility standards.
• Maintain and contribute to design system documentation and governance.
• Produce clear UX artifacts including annotated wireframes, workflow diagrams, and specifications.
• Ensure consistency, clarity, and version control across design deliverables.

AI-Enabled Design Support

• Use AI-enabled tools to support workflow analysis, research synthesis, and pattern detection when appropriate.
• Validate AI-generated recommendations through user testing, accessibility review, and SME feedback.
• Promote responsible use of AI to enhance project velocity without compromising clarity, accessibility, or trust.

Cross-Functional Collaboration & Agile Delivery

• Collaborate with product owners, developers, researchers, and SMEs to align design intent.
• Participate in Agile ceremonies, planning sessions, and design reviews.
• Clearly articulate design rationale, user needs, and constraints to technical and non-technical stakeholders.
• Support user story development, estimates, and refinement discussions.

Required Skills and Experience

• Bachelor’s degree with 2-5 years of relevant UI/UX experience,or commensurate experience.
• Proficiency in Figma, prototyping, and design system-driven workflows.
• Experience conducting user research and usability testing.
• Strong understanding of UX design lifecycle, IA, interaction design, and content structure.
• Knowledge of Section 508 / WCAG accessibility compliance.
• Experience working in Agile environments with cross-functional teams.
• Familiarity with Jira, Confluence, GitHub, or similar tools.
• Must be a U.S. citizen or authorized to work in the U.S.

Preferred Skills and Experience

• Experience working with the VA or other federal agencies.
• Familiarity with the VA.gov design system, ecosystem, and content patterns.
• Experience designing complex transactional workflows (benefits, eligibility, forms).
• Experience improving workflows within policy-driven or compliance-heavy systems.
• Familiarity with AI-enabled research or design tools.

Clearance Required: Ability to obtain and maintain Public Trust clearance.