Your role
Do you thrive in fast-paced, front-office environments where execution and collaboration drive results? Are you passionate about scaling businesses, improving efficiency, and enabling revenue growth?
We're seeking a Business Manager to join the Unified Global Markets (UGM) COO team, supporting senior leadership across Sales and Trading to deliver strategic initiatives that enhance business performance and client outcomes. In this role, you'll work side-by-side with front-office team members to streamline processes, scale the platform, and drive commercial momentum across asset classes.
You'll act as a trusted partner to senior business heads - connecting strategic objectives with day-to-day execution, and helping shape how UGM grows and competes across the Americas
• partner with members of the COO team and senior business leaders to execute strategic priorities that support growth, efficiency, and scalability across Sales and Trading
• identify and drive front-to-back process improvements to enhance productivity, client responsiveness, and execution quality
• support commercial initiatives to optimize the client experience, improve sales coverage models, and unlock new revenue opportunities
• deliver data-driven insights to help leadership measure performance and make informed decisions
• lead or coordinate cross-functional projects across Trading, Sales, COO, Finance, Operations, and Technology teams
• anticipate business needs and proactively design solutions that improve speed to-market, platform scalability, and front-office efficiency
• maintain awareness of operational and regulatory frameworks, ensuring strategic execution remains sound and sustainable
Your team
The UGM COO team sits at the intersection of strategy, business execution, and operational excellence. We partner directly with UGB leadership to optimize front-to-back processes, enhance the client experience, and position UGM for long-term success.
Our work blends commercial strategy with hands-on delivery - translating ideas into action and helping business leaders focus on what they do best: serving clients and growing the franchise.
Your expertise
• ideally, 5+ years' experience in a markets, COO, or strategy role supporting front-office businesses within a global bank or financial institution
• understanding of global markets products (fixed income, equities, structured derivatives, etc.)
• proven ability to operate effectively in a high-intensity, front-office environment and manage multiple priorities
• analytical and problem-solving skills; proficiency in Excel and PowerPoint; familiarity with tools like Power BI or Alteryx a plus
• communication and relationship-building skills; confidence engaging with senior leadership and cross-functional teams
• a proactive, "solutions-oriented" mindset with a focus on execution, scalability, and continuous improvement
• experience with Microsoft Project, Teams and SharePoint
• Business Intelligence, ERP, and/or Data Warehousing experience (Power Automate or alternative no-code development software, Data Sourcing/ETL Mapping, Power BI)
