UGC & Creator Partnerships Manager

Workhorse Innovation LLC

$70K — $95K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years managing UGC, influencer, or creator partnerships, preferably in an agency setting
  • Strong written communication skills; able to create clear and compelling briefs independently
  • Highly organized with the ability to manage multiple campaigns and deadlines simultaneously
  • Familiarity with DTC eCommerce brands and paid social media platforms like Meta and TikTok
  • Experience using project management tools such as Notion, Asana, or Monday
  • Self-starter with a talent for building and optimizing systems rather than just executing tasks
  • Comfortable navigating ambiguity as the role evolves with company growth

Responsibilities

  • Identify, vet, and recruit UGC creators on platforms like TikTok and Instagram to align with client needs
  • Build and maintain relationships with a roster of reliable creators; manage contracts and rates
  • Write detailed creative briefs to guide creators in producing high-performing, on-brand content
  • Coordinate logistics for sending client products to creators and ensure timely deliveries
  • Manage the entire production workflow including deadlines, revisions, approvals, and final deliveries
  • Review content submissions to ensure they meet briefs before forwarding to creative or client teams
  • Track creator performance and content output; optimize creator roster based on insights

Benefits

  • Collaborative work environment with creative teams focused on performance
  • Opportunity to work with various UGC platforms or marketplaces for broader exposure
  • Potential to leverage skills in content creation or social media management
  • Access to cutting-edge AI tools to streamline creator management processes
Full Job Description
About the Role

DREAMLABS is looking for a UGC Partnerships Manager to own our creator ecosystem end to end. You'll be the connective tissue between our brand clients and the creators who bring their products to life on social media. This is a fully dedicated role - you'll manage every step of the process, from sourcing talent to delivering final content.

Requirements
What You'll Own
  • Creator Sourcing - Identify, vet, and recruit UGC creators across TikTok, Instagram, and other platforms that match client brand needs and performance goals
  • Partnership Management - Build and maintain an active roster of reliable creators; manage relationships, rates, and contracts
  • Brief Development - Write clear, detailed creative briefs that give creators everything they need to deliver on-brand, high-performing content
  • Product Fulfillment Coordination - Coordinate the logistics of sending client product to creators; track shipments and ensure timely delivery
  • Workflow Management - Own the full production pipeline - deadlines, revisions, approvals, and final delivery - across multiple clients and campaigns simultaneously
  • Quality Control - Review content submissions against briefs before passing to the creative or client team
  • Reporting - Track creator performance, delivery rates, and content output; flag issues and optimize the roster over time


What We're Looking For
  • 2+ years managing UGC, influencer, or creator partnerships - agency experience preferred
  • Strong written communication; can write a compelling, clear brief without hand-holding
  • Highly organized with the ability to manage multiple campaigns and deadlines in parallel
  • Familiar with DTC eCommerce brands and paid social creative (Meta, TikTok)
  • Experience using project management tools (Notion, Asana, Monday, etc.)
  • Self-starter who can build and improve systems - not just execute within them
  • Comfortable with ambiguity; this role will continue to evolve as we grow

Benefits
Bonus Points
  • Experience working with performance-focused creative teams
  • Familiarity with UGC platforms or marketplaces (Billo, Minisocial, JoinBrands, etc.)
  • Background in content creation or social media management
  • Familiar with AI tools and building systems to manage a high volume of creator contacts

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