Job details
Job Role
Technology Consultant 2
Career Role
Technical Test Lead - US
Work Location
New York, NY
State / Region / Province
New York
Country
USA
Domain
Delivery
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
148332BR
Technical Skills 1
Domain|Utilities|Transmission & Distribution
Technical Skills 2
Technology|Automated Testing|UFT
Technical Skills 3
Technology|Microsoft Technologies|C# (C Sharp)
Technical Skills 4
Technology|Utilities Customer Services|CIS
Salary min
82419
Salary max
107145
In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects
Your contribution to the team:• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.
Required Skill and Experience• Experience of OMS/NMS functional + automation test consultant with strong domain expertise in outage management systems (OMS) and network management systems (NMS).
• Experience in automation and drive shift-left and regression automation initiatives.
• Experience in utilities domain.
• Experience validating NMS alarms/events, correlation rules, and OMS integration behavior.
• Handle test execution cycles including SIT, system testing, integration testing, UAT support, and regression testing.
Preferred Skill and Experience• Experience with CI/CD pipelines and test automation integration.
• The candidate will handle functional and automation testing efforts, using C#, and ensure high-quality delivery across complex upstream and downstream integration landscapes.
• Understanding of upstream and downstream systems like SCADA, NMS / EMS (alarms, events, performance monitoring), AMI / smart meter systems, network devices and sensors, CIS (customer information system), IVR, CRM, mobile workforce management (MWM), notification systems (SMS, Email, Push), data warehouse / reporting systems.
• Experience in customer services domain.
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
