Key ResponsibilitiesWorks with business unit in technology development and transfer to customers including customized process development. Plans unit process sequence based on customer requirements. Negotiates process specifications and service offerings with customers. Takes ownership of delivering the customize solutions to the customers that meets and solves customer's high value problems.
Serves as the customer expert across a broad range of products. Plays a key role in defining product strategy and identifying gaps. Provides feedback to business unit heads on process and hardware improvements to meet customer roadmap requirements.
Takes the lead in positioning new technologies to customers utilizing technical information from divisions. Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs. Makes executive level presentations.
Resolves unusually complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes. Create a mechanism to communicate issues, track progress and pull resources from multiple business units and/or functions. Uses sound statistical techniques like and problem solving methodologies DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to rest-of-world to strengthen the product packages.
Provides oversight of customer demos, including defining demo conditions and analyzing results.
Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT's product and technical reputation.
Keeps abreast of new developments in own and related technology groups. Participates in publishing in ET conferences and journals.
Functional Knowledge- Recognized as "guru" or external expert in a function
- Demonstrates broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field
Business Expertise- Influences internal/external business and/or regulatory issues that have an impact on the business
Leadership- Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership
Problem Solving- Proactively identifies and solves the most complex problems; uses ground-breaking methods to think beyond existing solutions
Impact- Impacts business direction through the development of innovative services or products
Interpersonal Skills- Negotiates with senior management, customers, regulators or vendors to influence decisions
Additional InformationTime Type:Full time
Employee Type:Assignee / Regular
Travel:Yes, 20% of the Time
Relocation Eligible:Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
