Truck and Coach Field Technician

Wajax

$79K — $99K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Trade certification or Journeyman Red Seal, or registered in a Provincial Apprenticeship program
  • 2-3 years of relevant work experience
  • Strong written and verbal communication skills
  • Exceptional focus on customer service
  • Demonstrated mechanical aptitude and problem-solving abilities

Responsibilities

  • Inspect and diagnose heavy equipment components and servicing needs
  • Communicate with equipment owners to authorize repairs
  • Service and repair equipment both in-shop and on-site
  • Recondition components for engines and hydraulics as needed
  • Establish relationships with customers for clear communication
  • Complete and submit service paperwork and maintain service records
  • Engage in ongoing training to enhance technical skills

Benefits

  • Participation in both manufacturer and in-house service training
  • Involvement in Health & Safety training programs
  • Opportunities for career advancement and skill enhancement
  • Maintain a professional company image, which reflects on personal career growth
  • Safe workplace practices and environment
Full Job Description
The Opportunity

Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components in the shop and Field.

The Role

  • Inspect and diagnose components and equipment for servicing needs.
  • Communicate with equipment owners for authorization of servicing and repairs as required.
  • Service and repair equipment in the shop and on-site for the customer.
  • Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
  • Establish and maintain strong working relationships with customers.
  • Communicate equipment servicing needs as required with Branch Supervisor/Manager.
  • Communicate work performed and complete service paperwork.
  • Update and maintain service records
  • Fill out warranty information
  • Complete work orders
  • Participate in manufacturers' and in house service training. Training may occur during work and/or after work hours.
  • Participate in all required Health & Safety Training.
  • Comply with the Health & Safety program and practices.
  • Performance of daily duties in a manner conducive to a safe workplace.
  • Work with Manufacturers online support.
  • Conduct housekeeping duties
  • Maintain a professional company image at all times.
  • Meet requirements of Field Level Hazard and Job Hazard assessments
  • Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units.


The Candidate

  • Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.
  • Work Experience: 2-3 years
  • Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills


Compensation

Base pay $38-$48 per hour. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

This is a current replacement vacancy.

Wajax does not use AI powered recruitment processes.

As a condition of employment, final candidates will be subject to pre-screening.

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