Operations Manager

Wajax

$97K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business or Management or relevant experience
  • 3-5 years of relevant work experience
  • Experience with budgets, analyzing reports, and developing performance targets
  • Strong leadership and mentoring skills
  • Knowledge of inventory management and customer service processes

Responsibilities

  • Lead, direct, and mentor branch employees to achieve strategic and operational goals
  • Prepare and manage annual budgets and report updates
  • Identify and implement performance improvement opportunities
  • Oversee staffing, performance management, safety, and employee training
  • Collaborate with inventory planning to optimize parts inventory levels
  • Address customer inquiries and manage orders within cost expectations
  • Work with managers to design efficient operations plans

Benefits

  • Annual incentive bonus
  • Professional development and mentoring opportunities
  • Comprehensive performance management processes
  • Support for safety and training initiatives
Full Job Description
Accountable/responsible for leading, directing and mentoring Branch employees in the achievement of the strategic and operational vision set by Wajax. Manage branch operations to achieve company targets and to ensure branch activities support a safe and productive atmosphere.

Key Accountabilities

  • Prepare and administer annual budgets and monthly updates
  • Identify opportunities for performance improvement and promote best practices
  • Ensure that the overall people/staffing plan for the operation/branch reflects high performance, bench and succession planning, consistent mentoring, and employee development
  • Work with Inventory Planning and Purchasing to ensure that parts inventory levels meet customer demand and service levels meet customer expectations
  • Manage branch personnel performance, safety, training and customer service
  • Work with customers, suppliers, and co-workers to fulfill orders and inquiries within parts and cost expectations
  • Meet with Managers and Supervisors to design and implement effective and efficient work plans


Required Qualifications

Education: Bachelor Degree in Business and/or Management or relative experience

Work Experience: 3-5 years relevant work experience

Knowledge: experience working with budgets, analyzing reports and developing targets

Compensation:

Base pay $97,000.00-$120,000.00 per annum plus Annual Incentive Bonus. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

This is a current replacement vacancy.

Wajax does not use AI powered recruitment processes.

As a condition of employment, final candidates will be subject to pre-screening.

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