Treasury Payment Strategy Office Supervisor

United Parcel Service of America, Inc. • $88K — $105K *
Atlanta, GA 30349In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Finance, Accounting, Business Administration, Information Systems, or related field.
  • Experience in business analysis, project management, finance operations, or payment operations.
  • Familiarity with enterprise financial, accounting, or payment systems preferred.
  • Strong analytical, organizational, and problem-solving abilities.
  • Excellent verbal and written communication skills across business and technology domains.
  • Capacity to learn new systems quickly and manage multiple priorities.

Responsibilities

  • Act as a liaison among business stakeholders, finance teams, vendors, and technology partners.
  • Gather and document business requirements and assess current processes.
  • Coordinate cross-functional projects and support technology implementation.
  • Oversee operational payment processes and reporting activities.
  • Manage user provisioning and access administration for payment systems.
  • Track testing results and facilitate issue resolution with stakeholders.
  • Drive reporting standardization, automation, and process improvement initiatives.

Benefits

  • Professional development opportunities and training support.
  • Collaborative work environment with cross-functional teams.
  • Exposure to strategic decision-making processes.
  • Access to advanced technology and financial systems.
  • Potential for career advancement in financial operations.
Full Job Description
Job Description:

This position serves as a liaison between business stakeholders, finance and accounting teams, vendors, and technology partners to deliver strategic payment systems, and operational improvement initiatives. The role supports the standardization and optimization of business processes through project management, business analysis, reporting governance, testing, change management, and production support activities.

The position is responsible for gathering and documenting business requirements, assessing current-state processes, developing future-state solutions, coordinating cross-functional projects, and supporting the implementation of technology and process enhancements. Additionally, the role oversees operational payment processes, reporting and analytics, internal controls, and business continuity support across strategic payment and financial systems.

Provisioning and KYC Management
  • Manage user provisioning and access administration for payment systems, including onboarding, role maintenance, deprovisioning, access troubleshooting, and coordination of periodic user access reviews and audits to ensure compliance with governance and control requirements.
  • Support Know Your Customer (KYC), supplier enrollment, and due diligence activities by coordinating required documentation, validating information, tracking completion, and partnering with internal and external stakeholders to resolve exceptions.
  • Track testing results, document defects, and coordinate issue resolution with business and technology stakeholders; support change management, training, production deployments, and post-implementation activities, including escalation and resolution of production issues.

Reporting, Analytics & Governance
  • Coordinate and oversee recurring executive reporting, dashboards, forecasts, and performance metrics to ensure timely and accurate delivery.
  • Support annual planning, budgeting, benefits tracking, and expense forecasting activities.
  • Drive reporting standardization, automation, and process improvement initiatives that improve efficiency and data quality.
  • Perform ad hoc analysis and provide insights to support strategic decision-making.

Payment Operations & Controls
  • Manage payment operations activities, including supplier onboarding support, exception processing, payment inquiries, and user access administration.
  • Perform reconciliations, control reviews, audit support activities, and maintain documentation to ensure compliance with internal control requirements.
  • Monitor operational performance, service levels, and key metrics; investigate issues and coordinate resolution with stakeholders.
  • Support monthly analysis, exception management, governance activities, and process improvements.

Business Analysis & Project Delivery
  • Gather, analyze, document, and validate business and functional requirements for system and process enhancements.
  • Conduct current-state assessments and develop future-state process flows, business requirements, and solution recommendations.
  • Manage project activities through all phases, including planning, analysis, execution, implementation, and post-production support.
  • Coordinate with business users, technology teams, and external partners to ensure successful project delivery and issue resolution.


Qualifications
  • Bachelor's Degree in Finance, Accounting, Business Administration, Information Systems, Computer Information Systems, or a related field.
  • Experience in business analysis, project management, finance operations, payment operations, or financial systems support.
  • Experience working with enterprise financial, accounting, or payment systems preferred.
  • Strong analytical, organizational, problem-solving, and documentation skills.
  • Excellent verbal and written communication skills with the ability to work effectively across business and technology organizations.
  • Ability to quickly learn new systems, manage multiple priorities, and drive process improvements in a complex environment.

Preferred Competencies
  • Business Analysis & Requirements Management
  • Project Management & Cross-Functional Coordination
  • Financial Systems & Payment Operations
  • Reporting, Analytics & Dashboard Development
  • Process Improvement & Automation
  • User Acceptance Testing (UAT) & Change Management
  • Internal Controls, Compliance & Audit Support
  • Stakeholder Management & Executive Communication


Other Critera:
  • The internal Grade Level for this position 20E
  • The candidate must be geographically located in the same region as position or willing to self-relocate
  • The last day to apply is 9/30/2026 at 11:59pm ET


Employee Type:
Permanent

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

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Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

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Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

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Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

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Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

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Industry
Transportation
* Ladders Estimates

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