Amazon's transportation network is one of the largest and most complex in the world - and keeping it financially accurate at scale is no small feat. As a Transportation Procurement Program Manager on the Global Supply Chain and Transportation Procurement (GSCTP) team, you will support the integrity of carrier payments and shipment manifests across multiple transportation modes. This is an opportunity to build deep expertise in transportation operations, contribute to process improvements, and collaborate with teams across finance, technology, and procurement to solve problems that directly impact Amazon's bottom line.
Key job responsibilities
Own the OM program across modes - drive root cause analysis, design and implement process improvements, and deliver measurable reductions in OM volume.
Own payment resolution outcomes by tracking and resolving carrier payment discrepancies and invoice disputes in coordination with Controllership and procurement buyers, ensuring timely closure and accurate financial reconciliation.
Monitor and analyze OM and payment data, performance metrics, and trends - preparing inputs for Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) and surfacing risks or anomalies to senior team members.
Collaborate with cross-functional partners including Transportation Financial Systems (TFS), Controllership, ShipTech, and carrier contacts to investigate and resolve manifest and payment discrepancies.
Build and maintain mechanisms (metrics, escalation paths, review cadences) that proactively catch issues before they become systemic.
Represent the OM/payment program in leadership reviews, articulating trade-offs and recommending investment decisions.
Scope and prioritize across competing workstreams with incomplete information, defining the path forward for the team.
Maintain governance frameworks, standard operating procedures (SOPs), and compliance controls supporting OM and payment resolution workflows.
Drive automation and efficiency initiatives by identifying manual or repetitive activities and partnering with technical teams to design and implement streamlined processes.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- 3+ years of supply chain experience
- Experience working cross functionally with tech teams
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Irvine - 74,200.00 - 129,800.00 USD annually
USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually
USA, TX, Austin - 74,200.00 - 129,800.00 USD annually
USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually
