Salary : $80,496.00 - $108,228.00 Annually
Location : Pierce County - Tacoma, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 26DOT-OR-32354e
Department: Dept. of Transportation
Division: Olympic Region
Opening Date: 08/03/2026
Closing Date: 8/12/2026 11:59 PM Pacific

Description
The Opportunity

WSDOT is currently seeking a skilled leader to serve as the TMC (Traffic Management Center) Supervisor in Tacoma, WA. Under the direction of the Freeway Operations Manager, this position is responsible for the daily supervision to the WSDOT Olympic Region TMC and the region's Intelligent Transportation System (ITS), consisting of traffic operations, ramp metering, variable message signs (VMS), highway advisory radio (HAR), toll operations and moveable bridge supervisory control and data acquisition (SCADA) systems. This position will assist assigned personnel in performing daily tasks associated with the regions ITS. The safety of the public and fellow employees is a top priority and must be considered in every decision and activity.
What to Expect

Among the varied range of responsibilities held within this role, the TMC Supervisor will:

• Manage the day-to-day operations of the TMC, a twenty-four (24) hour, seven (7) day a week facility; supervise staff.
• Prioritize and assign work to staff.
• Develop and maintain staffing schedules for TMC operations using computerized systems.
• Reviews daily TMC Logs for accuracy and completeness
• Review all TMC-entered maintenance requests-for-work into computerized systems.
• Ensure proper application of all Collective Bargaining Agreements, and all federal and state employee/labor laws.
• Recommend actions related to personnel issues and employment affecting subordinates; implements performance management best practices as needed.
• Ensure compliance with training requirements
• Review Project Plans, Traffic Analysis, Engineering Studies and Engineering Reports
• Lead the preparation of training materials used for TMC Staff
• Serve as a member of the WSDOT Incident Management Team (IMT)
• Provide coverage to a 24/7 operation which may require working various day, swing and night shifts as needed to ensure coverage and leadership support.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Engineering Knowledge: Demonstrated experience applying engineering principles, methods, and practices to project management in transportation or construction environments. This includes expertise in design development, construction techniques, and/or contract administration.
• Project Oversight: Ability to oversee and review engineering designs and documentation to ensure accuracy, compliance with standards, and constructability.
• Technical and Digital Proficiency: Advanced skills in operating Windows-based systems and engineering software, including MS Office Suite (Excel, Word, SharePoint, Outlook), MS Teams, cloud-based platforms, and system databases for project tracking and information management.
• Communication Skills: Advanced skills in professional communication, specifically in communicating technical information effectively and professionally to a diverse audience, including those with non-technical backgrounds, virtually, by phone, and in person.
• Conflict Resolution: Ability to address and manage confrontational situations with composure, ensuring workplace challenges are resolved professionally and respectfully. Proficiency in de escalation strategies to diffuse tense interactions.
• Leadership: Skills to lead a diverse workforce by fostering collaboration across boundaries, building and maintaining effective teams.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

The following qualifications are also required:

• A valid driver's license and the ability to operate state-owned vehicles.
• Ability to work nights, weekends, holidays, and perform emergency callouts/stand-by 24 hours a day, 7 days a week.

It is preferred that qualified candidates also demonstrate:

• Engineering Knowledge and Technical Expertise: Demonstrated understanding of civil, structural, geotechnical, transportation, or related engineering principles, methods, and standards.
• Project and Program Management: Proven ability to coordinate, manage, and deliver multiple engineering projects involving interdisciplinary teams, support groups, stakeholders, and partnering agencies.
• Technical and Digital Proficiency: Advanced skills in operating WSDOT's NG_TMS (Advanced Traffic Management Software), WSDOT's web-based platforms (TMC Log, ROADS (ROadway Activity Distribution System) and Crew Manager.
• Plan and Specification Review: Skilled in reviewing, interpreting, and validating engineering plans, specifications, and construction documents to ensure compliance with applicable standards and requirements.
• Engineering Analysis and Problem-Solving: Demonstrated ability to evaluate complex engineering challenges, develop alternative approaches, and recommend effective technical solutions.

Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This position offers flexible/hybrid remote work options.
• To review the full Position Description, please follow the directions in the "Contact Us" section of this posting.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at Please be sure to reference TMC Supervisor #32354 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-