Job Overview:As the Transition Support Partner (TSP), you will work directly with independent and institutional advisors that are transitioning their practice to LPL Financial through a merger and acquisition or large institution transaction. As the subject matter expert on LPL's core technology, operational processes and best practices, you will provide training and education specific to the advisor's unique needs. Your top priority will be to ensure the advisor has a seamless transition from their prior broker dealer to LPL and acclimates well to their new environment.
We want high-energy, quick learners who can deliver a world-class, transition experience. We are looking for people who thrive in a fast-paced, client-facing environment, and are able to execute in a way that encourages strong collaboration and continuous improvement.
Responsibilities:- Facilitate in-depth training to independent and institutional advisors and their staff on all LPL core technology with the goal of providing specialized support in transitioning advisor's practice over to LPL. The training focuses on three key elements: mirroring their book of business to LPL, understanding the transferring of assets process and maintaining accounts with the ultimate goal of growing the advisor's business.
- Select delivery modalities that best serve audience segments and program objectives.
- Demonstrate effective communication, presentation and questioning skills applicable to various learning styles.
- Provide repapering support to aid new advisors in moving their book of business to LPL Financial. Develop a trusting partnership with the advisor and create a strategy for settling their entire book of business on LPL's platform based on that advisor's unique goals. This may include tactical execution support of account requirements.
- Be the subject matter expert and go-to person in the areas of LPL technology training and account processes for the advisor throughout their transition.
- Forecast each advisor's unique needs through active listening and conduct due diligence to ensure needs are addressed quickly.
What are we looking for?We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:- 2+ years of experience in financial services and/or client-facing role is required
Core Competencies: - Proficient webinar host with outstanding presentation skills
- Strong listening skills with a focus on understanding each advisor's unique needs
- Exceptional interpersonal skills with a strong ability to build trust and respect quickly in a client-facing role
- Ability to communicate effectively with colleagues, leadership, field recruiting professionals and internal recruiters
- Well-versed in various lines of the business, wirehouse, regional, independent, RIA, institutions and retirement plans preferred
- Must be able to travel up to 15% of the time
- Adaptable, quick learners who are ready to jump in with minimal training
- Proactive, critical thinker with professional maturity who can self-manage
- Experience with MS Word, MS Excel, MS PowerPoint, Salesforce, MS Outlook, SmartSheet
Preferences:- 1+ years of training, business consulting, or practice management expertise in the investment services space preferred
- Bachelor's degree in Finance, Business, Economics, or related field preferred
- Series 7 and 63, 65 or 66 preferred
Pay Range: $30.70-$51.15/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
