Training Lead

Salvation Army

• $90K — $136K *
US-AnywhereRemote in Toronto, ON
Enterprise Technology
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience in training and development, specifically in enterprise training environments.
  • Bachelor's degree in IT, Business, Education, Instructional Design, or related field; CTDP or equivalent certification preferred.
  • In-depth knowledge of training methodologies, adult learning theory, and instructional design principles.
  • Demonstrated ability to design and deliver training for enterprise-level technology platforms.
  • Strong leadership and coaching skills with experience in people management.
  • Proficiency in building and maintaining training content, course materials, and Learning Management Systems (LMS).
  • Exceptional communication and facilitation skills, with a focus on stakeholder management.
  • Strategic thinker capable of translating complex information into practical learning solutions.

Responsibilities

  • Define and execute the IT Training Practice strategy to align with organizational goals.
  • Establish training methodologies, tools, processes, and best practices across the enterprise.
  • Lead and develop a team of training practitioners including hiring and skill enhancement.
  • Oversee the design, development, and delivery of training programs for software applications.
  • Conduct training needs analysis to ensure programs meet both business and learner requirements.
  • Ensure consistency and quality of training delivery throughout the organization.
  • Collaborate with IT leaders, business stakeholders, and vendors to align training initiatives.
  • Drive continuous improvement by monitoring outcomes and integrating new learning trends and technologies.

Benefits

  • Access to comprehensive professional development and training resources.
  • Opportunity to lead and influence the training strategy across the organization.
  • Supportive work culture promoting continuous improvement and excellence.
  • Mentoring and development opportunities for career progression.
Full Job Description

Job Description:

The Training Lead (IT) is accountable for establishing, leading, and continuously evolving the enterprise Training Practice within the IT organization. This role defines training strategy, standards, and methodologies while also designing and delivering high0impact learning solutions for technology platforms and systems. As a recognized expert, the Training Lead mentors and develops training practitioners, ensures quality and consistency of learning solutions, and drives a culture of continuous improvement and excellence in training

Key Accountabilities

  • Define and execute the enterprise IT Training Practice strategy aligned to organizational goals

  • Establish and standardize training methodologies, tools, processes, and best practices

  • Lead, mentor, and develop a team of training practitioners, including hiring and capability development

  • Oversee the design, development, and delivery of training programs for software applications and systems

  • Conduct training needs analysis and ensure learning solutions meet business and learner needs

  • Ensure quality, consistency, and effectiveness of training delivery across the organization

  • Partner with IT leaders, business stakeholders, and vendors to align training initiatives

  • Drive continuous improvement by monitoring outcomes and incorporating emerging learning trends and technologies

Key Skills & Experience

  • 10+ years of experience in training and development, including leading enterprise training teams

  • Bachelor0degree in IT, Business, Education, Instructional Design, or related field; CTDP or equivalent certification preferred

  • Deep expertise in training methodologies, adult learning theory, and instructional design

  • Proven experience designing and delivering training for enterprise technology platforms and applications

  • Strong leadership, coaching, and people management capabilities

  • Experience building and maintaining training content, course materials, and LMS solutions

  • Excellent stakeholder management, communication, and facilitation skills

  • Strategic mindset with the ability to translate complex concepts into practical, business0focused learning solutions

Compensation:

The target hiring range for this position is $90,729.60 to $113,422.40 with a maximum of $136,094.40.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

* Ladders Estimates

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