Working Hours
8:00 a.m. to 5:00 p.m. local business hours

Location Requirements
Remote, United States

Why this job is exciting

This is an opportunity to build exceptional employee experiences while driving learning, compliance, and operational excellence in a fast-paced technology company. You'll combine training delivery, strategic program development, HR operations, and cross-functional collaboration to make a measurable impact on employee success and business performance.

Responsibilities

• Lead and facilitate engaging virtual onboarding, orientation, and employee training programs, ensuring every new hire is set up for long-term success.
• Design, develop, and continuously improve training programs, learning materials, and onboarding processes that align with business goals and evolving organizational needs.
• Coordinate and manage company-wide compliance, cybersecurity, SOC 2, CMMC, and other required training programs while maintaining accurate records for audit readiness.
• Monitor onboarding effectiveness by tracking 30/60/90-day training plans, analyzing onboarding survey and NPS results, measuring training success, and preparing reports with actionable recommendations.
• Partner with IT, Operations, Product, Sales, and business leaders to coordinate onboarding logistics, technical certifications, equipment provisioning, system access, and learning initiatives.
• Maintain the Learning Management System (LMS) to assign required training, monitor completion, ensure accurate training documentation, and support compliance and audit requirements.
• Develop HR dashboards, spreadsheets, reports, and presentations using employee, training, engagement, and workforce data to support strategic decision-making.
• Support HR operations during periods of high business demand by assisting with recruiting activities, employee benefits administration, engagement initiatives, and employee communications.
• Handle confidential employee information with professionalism while ensuring compliance with employment laws, company policies, and HR best practices.

Qualifications

• 3+ years of experience in Learning & Development, Training, Human Resources, Talent Development, or a related field.
• Proven experience delivering virtual instructor-led training and developing engaging learning content using Microsoft Teams, Learning Management Systems (LMS), and Microsoft Office, particularly Excel and PowerPoint along with SharePoint and Viva Engage.
• Strong analytical skills with experience creating spreadsheets, reports, dashboards, and measuring training effectiveness through employee feedback, NPS, engagement, and other performance metrics.
• Working knowledge of HR operations, onboarding, employment practices, compliance training, HRIS systems, and maintaining confidentiality of sensitive employee information. Experience with ADP Workforce Now is a plus.
• Highly organized, detail-oriented, and able to manage multiple priorities while collaborating across technical and business teams in a fast-paced environment.

Benefits:

This is a full-time position located in the United States and performed remotely.

Estimated Starting Salary/Wage Range: $80,000 - $90,000 annually, less applicable withholdings and deductions, paid on a semi-monthly basis(The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure [for existing employees]skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)

In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:

• Four weeks of annual accrued PTO
• Seven paid national holidays
• Medical, dental, vision options
• Company-paid life insurance, short and long-term disability
• Voluntary benefits such as critical illness and accident
• Voluntary Legal Shield and identity theft protection
• Discretionary annual 401k match plan
• Generous employee referral bonus plan
• Employee Assistance Program
• Access to over 90,000+ courses in ADP My Learning
• StandOut employee engagement tools
• Eligible to apply for a Pluralsight license
• Eligible to apply for NexusTek Technical Academy or Leadership Academy

We're happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Interview Process -Typical interview process for this role

Application Stage - Thanks for showing interest!

• Submit your application
• Complete the Culture Index Survey offered in the application steps (link to survey also provided below)
  1. Culture Index is offered in 30 languages - select in your native language!
  2. Culture Index Link: https://surveys.cultureindex.com/s/UFfhWqnV5S/68963

Screening Stage - Let's get to know each other! Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for a 20 minute introductory screening

Interview Stage - We'll dive into your experience more in depth

• One-hour interview with the hiring manager (virtual)
• One-hour follow-up interview with the HR team (virtual)
• 30 minute interview with Training Consultant (virtual)
• You are welcome to request additional conversations with team members you didn't get to meet during the process