Job Summary:The Workforce Training and Development Lead is responsible for designing, developing, and delivering impactful training programs that support the growth and effectiveness of field engineers, technicians, and project personnel within the power systems industry. This role partners closely with the VP of Workforce Development to build scalable, high-quality learning solutions that blend adult learning principles, instructional design, and modern eLearning methodologies. The ideal candidate brings a strong understanding of technical power systems concepts, hands-on field operations, and learning technologies to create engaging, practical training experiences that enhance workforce capability, safety, and performance.
Supervisory Responsibilities:Duties/Responsibilities: Instructional Design & Content Development
- Design, develop, and maintain instructor-led (ILT), web-based (WBT), and video-based (VBT) training programs focused on technical, operational, and safety topics.
- Partner with subject matter experts (SMEs) to capture complex technical knowledge and translate it into clear, engaging, learner-centered training content.
- Apply established instructional design methodologies (e.g., ADDIE, SAM) to create effective, measurable, and scalable learning solutions.
Learning Management System (LMS) & Learning Technologies
- Administer and support the organization's Learning Management System (LMS), including course uploads, user management, reporting, tracking, and ongoing platform optimization.
- Develop and manage structured learning paths, certifications, and training catalogs aligned with technical roles, career progression, and workforce development initiatives.
Multimedia & eLearning Development
- Record, edit, and produce instructional videos, technical walkthroughs, and visual learning assets to support blended and digital training delivery.
- Create interactive eLearning content using authoring tools such as Articulate Storyline, Adobe Captivate, or equivalent platforms.
Workforce Development Support
- Support the implementation of strategic workforce development initiatives, including onboarding programs, career pathway models, and client-facing training offerings.
- Contribute to the development and maintenance of training documentation, standard operating procedures (SOPs), and evaluation frameworks to ensure quality, consistency, and continuous improvement.
Marketing & Communication
- Develop visually compelling training collateral, presentations, program brochures, and internal communications to promote workforce development programs.
- Coordinate internal awareness campaigns to drive training participation and support the creation of external marketing materials for client training services.
Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.
Attributes/Abilities:- Must have a satisfactory background check.
- Knowledge of electrical systems, acceptance testing, commissioning, start-up, equipment maintenance, and troubleshooting.
- Excellent project management skills with the ability to oversee multiple initiatives simultaneously.
- Ability to assess training needs and develop targeted learning programs.
- Strong communication, interpersonal, and presentation skills, with the ability to engage and motivate a diverse workforce; strong leadership and mentoring skills.
- Proficient with Learning Management Systems (LMS), training software, and other tools for tracking and evaluating employee progress.
- Ability to foster a collaborative, supportive, and customer-oriented work environment.
- Detail-oriented with a commitment to safety and quality.
- Problem-solving skills, with the ability to adapt training methods to meet diverse employee needs.
- Client-focused mindset with the ability to understand and respond to the unique needs of our customers.
- Results-driven with a focus on achieving both employee development and organizational goals.
Experience and Education:- Bachelor's degree or equivalent professional experience in Instructional Design, Educational Technology, or a related field.
- Minimum of five (5) years of experience in instructional design and training content development, preferably within the power systems, utilities, or industrial sectors.
- Experience with technical training standards and certifications in electrical commissioning or similar industries.
- Professional certifications in workforce development, training, or electrical services (e.g., NETA, NICET, or other related certifications) are highly desirable.
- Expertise in training requirements for support services, encompassing industry standards, equipment handling protocols, and certification processes.
Physical Requirements:- This is an office desk position with no significant physical exertion required.
