Salary: $72,016.00 - $92,571.00 Annually
Location : Philadelphia, PA
Job Type: Full-Time
Job Number:
Department: DHS Dept of Human Services
Opening Date: 09/28/2026
Closing Date: 10/11/2026 11:59 PM Eastern
FLSA: Exempt
Bargaining Unit: J
Competition: Open Competitive
Residency Waiver: No Waiver
Certification Rule: Rule of 5
1. Parts: Computer-Based Multiple-Choice Exam OR T&E
1. Weight: 100%
2. Parts: N/A
2. Weight: N/A
3. Parts: N/A
3. Weight: N/A
Salary Range: EP21

General Definition

This is training and staff development work designing, planning, implementing, facilitating, and evaluating a program of training and organization development in a municipal operating department. An employee in this class manages and coordinates overall planning and execution of training and development programs, courses and activities, and engages with key stakeholders to improve employee productivity and ensure attainment of organizational objectives. Responsibility for developing curricula focusing on training needs and developing and/or maintaining a comprehensive training plan for the department and facilitating training programs are significant aspects of the work. Work may include supervision of a small number of technical and clerical personnel. Work is performed under the direction of an administrative superior.
CONTACT INFORMATION

The analyst responsible for reviewing applications and additional documentation for this job opportunity is

Melanie M Chalmers

City of Philadelphia - Office of Human Resources

1401 JFK Blvd., Room 1530

Philadelphia, PA 19102-1675

Phone: 215-686-2690

Fax: 215-686-0861

Email: [email protected]

For all other inquiries please contact Customer Service at 215-686-0880 or email [email protected]
Please note the application review and assessment process takes about 30 to 40 days. The Office of Human Resources is responsible for this process. It can take another 30-60 days for the interview process depending on the position you are applying for and your position/rank on the eligible list used by departments. The hiring department, not the Office of Human Resources, is responsible for this process.
Please note the Office of Human Resources offers Zoom information sessions once per month for candidates to learn more about the hiring process for City careers and connect with our team. The schedule and link for the Zoom can be found at the link below.
Notes to Applicants and Projected Exam Information
ELIGIBLE LIST: OPEN-COMPETITIVE

Only an Open-Competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

RESIDENCY REQUIREMENT
Philadelphia residency is not required to submit an application; however Applicants must have established bona fide residency in the City of Philadelphia for one year prior to appointment.

PREFERENCE FOR PHILADELPHIA RESIDENTS
Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.

To receive such preference, candidates must respond to the question regarding residence on this application. This response will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

INDEBTEDNESS NOTICE
As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person's gross pay for such period, without the person's consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.

Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works (PGW) or has voluntarily entered into a payment agreement with PGW.

Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.

PREFERENCE POINTS FOR CANDIDATES FOR OPEN-COMPETITIVE EXAMS
Candidates who pass Open-Competitive exams may be eligible for additional points added to their final score. Preference Points may be claimed from the time of application until 30 days after the eligible list is established. The required documentation for the preference must be provided to receive the points.

U.S. VETERAN'S PREFERENCE
Ten points will be added to the scores of eligible veterans. You must be honorably discharged from the U.S. armed forces. Attach a DD214, member 4, or NGB-22 to your application if you wish your eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered. Veteran's Points may be claimed at any time before the list expires.

LEGACY PREFERENCE
Ten points will be added to the scores of the children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty.

NATIONAL VOLUNTEER SERVICE PREFERENCE
Up to 5 points will be added to the score of any candidate who has:

A.Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA are eligible for additional points

For Peace Corps, such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one-year term of service.

B.Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).
Such candidates will have:
• 1 point added to their final score if they have completed 450 Hours of the above service.
• 2 points added to their final score if they have completed 675 Hours of the above service.
• 3 points added to their final score if they have completed 900 Hours of the above service.
• 5 points added to their final score if they have completed 1700 Hours of the above service.

PHILADELPHIA SCHOOL DISTRICT CAREER AND TECHNICAL EDUCATION PREFERENCE
Up to 5 points will be added to the score of candidates who have completed and graduated from a career technical education (CTE) program of the School District of Philadelphia within the last three years before the examination announcement date. If the 5 additional points from the CTE preference would rank a CTE graduate above a veteran, additional points shall be applied to the CTE candidate's passing score to rank them directly below the veteran.
IF AN ESKILL WRITTEN EXAMINATION IS HELD:

PROJECTED EXAM DATE:
This examination will be scheduled for November 10th 2026. Please note that this examination date is subject to change.

Exams using Proctor Exam or Proctor IO
Candidates will need access to a desktop computer or laptop with a webcam, audio and internet access to take the examination. Candidates will need to be able to operate computerized software proficiently and independently.

If you do not have access to a desktop computer or laptop with a webcam and internet access, or cannot operate computerized software proficiently and independently, please contact Melanie M Chalmers at and alternative arrangements will be made for you to take this examination.

TEST REVIEW:
In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.

IF A TRAINING AND EXPERIENCE EVAULATION IS HELD:
TRAINING AND EXPERIENCE EVALUATION
Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination.

Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials.
TEST REVIEW:

In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review.
An Eligible List will be established the week of 11/23/2026. Please note that this date may change.
Level of Education Required

College
Minimum Acceptable Training and Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.
1.EDUCATION: Completion of a bachelor's degree program at an accredited college or university.
NOTE: Additional experience or industry recognized certification may substitute for the required degree on a year for year basis.
AND

2. GENERAL EXPERIENCE: Two years' experience as an employee trainer, a training coordinator, a training administrator, a training consultant, or as a human resource professional or assistant, which has included designing and conducting employee training and development programs.
AND

3. SPECIFIC EXPERIENCE: One year of full performance level professional human resources experience or as an employee trainer, a training coordinator, a training administrator, a training and outrea