Learning and Development Manager
Roles and Responsibilities Overview
Reporting to the Director, HR & HSE, you will develop, monitor, and report on organization-wide training programs, with a primary focus on construction operations, safety compliance, and regulatory requirements to support succession planning and team performance.
The ideal candidate brings strong experience in developing a broad spectrum of learning topics, demonstrates systems-level thinking, compiles technical, regulatory, subject matter expertise into learning frameworks that are intuitive by design and through a captive and accessible learning experience.
Key Responsibilities:
- Assess current roles, training and function to determine gaps, areas for improvement and opportunities.
- Develop training and learning pathways that are role specific within the setting of a team and how it functions (the division of duties and responsibilities)
- Oversee induction/orientation for new hires and contractors, integrating safety protocols and construction best practices
- Work with senior management, internal teams and subject matter experts to design end-to-end training programs, including program structure, sequencing, and learning pathways across delivery modalities.
- Determine delivery models and methods to establish a formal learning management system.
- Create a training structure that is aligned with adult learning principles as well as various learning styles.
- Demonstrate creativity, technical acumen and relevancy through content development.
- Source external consultants and subject matter experts for training support as needed.
- Utilize tools and techniques that make learning accessible, intuitive, and fun.
- Collaborate with the Director, HR & HSE to conduct training needs assessments, track completion rates via LMS, and generate dashboards/reports on training effectiveness, ROI, and compliance metrics, including follow-up with trainees.
- Support the evaluation of all training to ensure continuous improvement through review of learner feedback, performance data, and course evaluations.
- Develop training focused on soft skills, leadership and conflict management.
- Develop and deliver construction-focused programs on HSE topics (e.g., fall protection, hazard recognition, equipment operation), leadership, soft skills, and regulatory updates.
- Roll out and communicate training programs and platforms to all staff.
- Stay current with construction industry trends emerging tools for work integrated learning and emerging technology in e-learning.
Qualifications Overview
Education
- Ideally, we are looking for someone with a post-secondary diploma, certificate, or degree in Education, Leadership Coaching or Learning Management Systems
- We would also consider equivalent experience or accredited training programs
Experience
- 5+ years of experience as a manager in training and development, instructional design, or learning management systems development.
- Proven experience (5+ years) designing training for compliance-driven or high-risk environments (e.g., OHS, trades, regulated professions).
- Experience with adult education principles and training.
- Experience with developing training material through collaboration with internal and external subject matter experts.
- Experience developing learning objectives, framework / design and assessments.
- Technology savvy and able to employ technology to elevate learning.
- Experience with LMS software and set up.
- Highly proficient in supporting software platforms.
Behavioral Skills
- Great coaching and mentoring skills
- Strong analytical and systems-thinking abilities
- Clear and effective written and verbal communication
- Strong collaboration and relationship-building skills
- High attention to detail, accountability, and professional integrity
