JP Morgan Chase & Co.

Trading Services Manager III

JP Morgan Chase & Co.$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, or related field.
  • 10+ years in banking operations or finance.
  • 5+ years in warehouse lending or mortgage finance.
  • 3+ years in a leadership role managing teams.
  • Strong skills in reading legal and financing documents.
  • Excellent client service and senior relationship management skills.
  • Ability to communicate effectively with diverse stakeholders.
  • Proven experience in managing high-volume workflows.

Responsibilities

  • Manage daily operations for mortgage finance lending facilities.
  • Oversee deal setup and onboarding processes.
  • Monitor pledged loan collateral and prepare borrowing base calculations.
  • Manage exception reporting and resolve discrepancies.
  • Ensure accuracy of disbursements, settlements, and servicing activities.
  • Review legal and lending documents and collaborate with stakeholders.
  • Maintain strong relationships with clients and serve as their operational point of contact.
  • Drive team performance through coaching and setting expectations.

Benefits

  • A collaborative environment focused on team performance and client service.
  • Opportunities for professional development and mentoring.
  • Work-life balance with flexible scheduling based on business needs.
  • Involvement in process improvement and system enhancement initiatives.
Full Job Description
Job Description

Make an impact by leading a team that supports mortgage finance lending from onboarding through settlement and ongoing servicing. Join us to optimize end-to-end processes, strengthen controls, and deliver an excellent client experience.
Job summary

As a Trading Services Manager III in the Global Securitized Product team, you manage the operational infrastructure supporting mortgage finance lending facilities for mortgage originators. You lead a team of deal managers and oversee funding and settlement, collateral management, risk controls, and client servicing to ensure efficient execution and compliance across the lending lifecycle. You manage a large portfolio of clients and ensure daily service levels are met while driving issue resolution and process improvements.
Job responsibilities
  • Manage daily operations supporting mortgage finance lending facilities.
  • Oversee deal setup and onboarding, including funding and settlement execution.
  • Monitor pledged loan collateral and prepare or review borrowing base calculations to support eligibility and utilization.
  • Manage exception reporting and drive timely resolution of routine discrepancies and escalations.
  • Ensure accuracy and timeliness of disbursements, settlements, and ongoing servicing activities.
  • Review and interpret legal and lending documents tied to facilities and partner with stakeholders to address requirements.
  • Partner with front office and other internal teams to mitigate risk, manage exposure, and support client needs.
  • Maintain strong client relationships and serve as the primary day-to-day operational interface for customers.
  • Monitor productivity, set performance expectations, and deliver coaching to drive team performance improvements.
  • Hire, train, and mentor staff, including delivering virtual training to clients on system applications when needed.
  • Drive process improvements, workflow automation, system enhancements, and audit readiness, including user acceptance testing support.
Required qualifications, capabilities, and skills
  • Bachelor's degree in Finance, Business, or a related field.
  • Minimum of 10 years of experience in banking operations or finance.
  • Minimum of 5 years of experience in warehouse lending or mortgage finance.
  • Minimum of 3 years of people management experience.
  • Demonstrated ability to work independently with sound judgment and a strong risk and control mindset.
  • Experience reading and interpreting loan documentation and facility-related legal documents.
  • Strong client service skills and experience managing senior client relationships.
  • Ability to communicate effectively with diverse stakeholders (for example, collateral custodians, technology, relationship teams, and treasury).
  • Proven ability to manage high-volume workflows and meet defined service levels.
  • Strong organizational skills with the ability to prioritize multiple competing demands.
  • Ability to work a flexible schedule based on business needs.


About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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