TPA Casualty Transportation Adjuster - Bilingual

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Remote, TX

Reporting To: Matthew Stringham

Compensation: $75,000 - $88,000 / year

Description

The Transportation Claims Adjuster is responsible for investigating, evaluating, negotiating, and resolving commercial transportation-related claims in accordance with company guidelines and regulatory requirements. Claims may include Bodily Injury (BI), Commercial General Liability (CGL), and other Commercial Liability (CL) exposures arising from transportation operations.

This role handles claims of increasing complexity depending on level and collaborates with clients, insureds, attorneys, medical providers, and other stakeholders to ensure timely and accurate claim resolution.

Key Responsibilities

• 5+ years of liability or transportation claims experience.
• Manages moderate complexity claims involving BI and commercial liability exposures.
• Conducts more independent coverage analysis and claim strategy decisions.
• May handle files with attorney representation and moderate litigation activity.
• Demonstrates developing expertise in transportation claims.

Skills, knowledge & expertise

• Must be bilingual in Spanish (fluent speak/read)
• Claims adjusting licenses as required by jurisdiction.
• Strong knowledge of liability claims handling practices.
• Experience handling BI, CGL, or transportation-related claims preferred.
• Strong negotiation, analytical, and communication skills.
• Ability to manage multiple claims while maintaining quality and service standards.
• Proficiency with claims management systems and related technology.
• Active adjuster license(s) or ability to obtain as required.

Preferred

• Experience handling trucking claims, including DOT regulations and federal compliance
• Exposure to high-exposure or litigated claims
• Familiarity with cargo, environmental, or multi-party liability claims
• Multi-state claims handling experience

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.

Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions
The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.