Toyota Service Consultant

Checkered Flag Auto Group

$50K — $194K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2 years of automotive service writing experience
  • Must be self-motivated and organized
  • Excellent verbal and written communication skills
  • Ability to work with various dealer software systems
  • High school diploma or equivalent
  • Valid driver's license with minimal moving violations
  • Proficient in establishing customer relationships

Responsibilities

  • Meet and greet service customers promptly
  • Communicate maintenance and repair options, costs, and timing to customers
  • Address and resolve customer complaints professionally
  • Inspect vehicles before customer delivery to ensure accuracy of services
  • Explain completed work and charges to customers

Benefits

  • Competitive compensation with unlimited earning potential
  • Career advancement opportunities
  • State of the art, climate-regulated facilities
  • Medical, dental, and vision coverage
  • Company paid Life and Short-Term Disability Insurance
  • 401(k) Match
  • Paid Time Off and days off for volunteer participation
  • Employee and family discounts
  • Training and development opportunities
Full Job Description
Toyota Service Consultant

Pay Range: $50,000 - $194,000 annually, depending on experience

Drive your winning career with Checkered Flag as an experienced Service Consultant! Work in our state-of-the-art facilities with our winning team!

What We Need

  • Self-motivated individuals
  • Passion for the automotive industry
  • Focus on serving customers


What Our Service Consultants Do

  • Meet and greet service customers promptly
  • Communicate with customers on options, cost, and timing to complete the delivery of maintenance and repairs
  • Professionally address and resolve customer complaints or concerns
  • Inspect vehicles prior to each customer's delivery to ensure vehicles services and/or repairs are performed correctly
  • Communicate the results with the customer explaining all completed work and charges


Your Pre-Qualifications

  • 2 years of automotive service writing experience
  • Ability to establish and maintain customer relationships online and in person
  • Comfortable working with various dealer software systems
  • Must be self-motivated
  • High school diploma or equivalent
  • Must be organized, able to multitask and follow-up with customers
  • Excellent verbal and written communication skills
  • Ability to read and interpret documents such as safety rules, operations instructions, and procedure manuals
  • Must have a valid driver's license with 4 or fewer moving violations in the last 3 years


Major violations in the last 3 years, such as DUI or Reckless Driving, will disqualify candidates.

Experience What Checkered Flag Offers

  • Competitive compensation with unlimited earning potential
  • Career advancement opportunities
  • State of the art, climate-regulated facilities
  • Medical, dental, vision coverage and more
  • Company paid Life and Short-Term Disability Insurance
  • 401(k) Match
  • Paid Time Off
  • Paid day off for charity and volunteering events participation
  • Employee and family discounts
  • Training and development opportunities


Job Type: Full-time

Schedule: Day shift and weekend

All resumes are kept strictly confidential. Checkered Flag Motor Car Company, Inc. is an EEO Employer and a Drug Free Workplace.

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