Job Type
Full-time
Description
Lynch Truck Center Chicago in Alsip has a rare opportunity to join our team as a Towing Equipment, Sales, Service and Parts General Manager! The ideal candidate will have past leadership experience, demonstrated success in leading and managing a team, a history of achieving and surpassing sales goals, and strong operational (front and back end) experience. This position will oversee the day-to-day operations of variable and fixed operations departments such as Sales, Service, Parts, and Installation, and provide excellent customer service.
Responsibilities- Oversee day-to-day operations of the store and maintain compliance of contracts and company policies
- Coach and develop a successful team that consistently exceeds customer needs
- Provide excellent customer service by engaging with the team and customers
- Supervise and monitor the performance of Department Managers and Sales Consultants
- Establish objectives with Sales Managers, F&I Managers, and Sales Consultants
- Review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole, and each Salesperson individually
- Audit inventory and ensure that parts are well stocked and accurately accounted for
- Study local market conditions, demographics, and past sales history, making recommendations on sales/leasing advertisements
- Support other operational units within the store to achieve maximum return on opportunity for the store
- Merchandise and manage new and used vehicle inventory
Requirements - 3+ years of experience managing a team in a fast-paced environment
- Demonstrated success in leading and managing sales teams, with a history of achieving and surpassing sales goals
- Prior experience in truck, body equipment, or a similar industry
- Ability to manage a team, mentor, and train employees
- Effective support of multiple departments across the organization
- Strong operational experience (front and back end) including fixed and variable
- Ability to understand company financials (P&L) and inventory control
- Advocacy of an engaging company culture, including experience with employee retention
- Exceptional customer service skills
- Ability to effectively prioritize in a fast-paced, multi-tasking environment while maintaining accuracy
