Travel + Leisure Co.

Tour Guide

Travel + Leisure Co.$70K — $200K *
Napa, CA 94558In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Must obtain CA Real Estate License within 6 months (company subsidizes this process)
  • Self-motivated, disciplined, and professional demeanor
  • Strong active listening skills
  • Proven ability to meet production targets
  • Proficient in basic computer operations and usage of smart devices
  • Clear and concise verbal and written communication
  • Capable of teamwork in a shared environment
  • Skilled in overcoming objections within a luxury sales cycle

Responsibilities

  • Deliver engaging face-to-face presentations at award-winning resorts
  • Identify commonalities with prospective owners to build rapport
  • Communicate product benefits aligned with customer vacation goals
  • Maintain compliance with company policies and performance standards
  • Participate in ongoing training sessions and departmental meetings
  • Review and set personal performance goals regularly
  • Exemplify a positive attitude in a high-energy sales environment

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • 401k with employer matching
  • Paid volunteer day through 'Wish Day' program
  • Legal and identity theft assistance
  • Employee wellness program
  • Employee Assistance Program for support
  • Potential paid time off, parental leave, and holidays depending on position
Full Job Description

Tour Guide

In this position you will meet face-to-face with customers that are brought in by our Marketing Department for you talk to. There is no cold-calling or out-of-pocket expense required by you.

Travel + Leisure Co. is looking for career-minded, diverse professionals that share our propensity to achieve realistic goals, while demonstrating a positive attitude in a high-energy environment. This role must establish commonality and build rapport with prospective and/or current owners as well as articulate the benefits of vacationing with Travel + Leisure.

Essential Job Responsibilities

Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Travel + Leisure Co. through establishing rapport, listening and sharing the benefits of our product. Leads are prequalified and provided by the company.

Responsibilities include, but are not limited to:

· Effectively present and deliver Tour Guide presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance.

· Attend all scheduled training sessions, department meetings, keep current on Tour Guide information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.

· Articulate the benefits of vacationing with Travel + Leisure Co. Link product benefits to the customer’s vacation goals.

· Demonstrate and maintain a positive and professional attitude in a high-energy environment

Minimum Requirements and Qualifications

· Ability to obtain CA Real Estate License within 6 months of hire (We facilitate and subsidize this process)

· Self-motivated, disciplined and professional

· Active listening skills

· Ability to consistently achieve minimum production standards

· Ability to perform general computer skills, and work with tablets/smart devices

· Ability to communicate in a clearly and concisely (verbal and written)

· Ability to be a team player and work in a team environment within a shared space

· Ability to overcome objections and perform within a short, luxury sales cycle

Education

· High School diploma or equivalent required

Training & Development

At Travel + Leisure Co. our success is dependent on your success, and we go the extra mile to ensure you are prepared to be successful in the long term. All newly hired Tour Guides must successfully complete a training module that is the most respected in the industry. Your training does not stop there! We have ongoing training at each location to ensure your success.

**The target annual compensation for this role is $70,000 comprised of $16.90 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be effected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.

 

 

 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

 

• Medical

 

• Dental

 

• Vision

 

• Flexible spending accounts

 

• Life and accident coverage

 

• Disability

 

• Wish day paid time to volunteer at an approved organization of your choice

 

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

 

• Legal and identity theft plan

 

• Voluntary income protection benefits

 

• Wellness program (subject to provider availability)

 

• Employee Assistance Program

 

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

 


Compensation

During the initial training period, the hourly wage is $16.90 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.

 

About Travel + Leisure Co.

Travel + Leisure Co. is a travel company that provides leisure travel services to customers around the world. The company operates through three segments: Travel + Leisure Group, Wyndham Destinations, and Panorama. The Travel + Leisure Group segment provides travel services and products to customers through various channels, including online travel agencies, travel clubs, and membership programs. The Wyndham Destinations segment provides vacation ownership and exchange services to customers. The Panorama segment provides vacation ownership and exchange services to customers in Asia and Europe. Travel + Leisure Co. is headquartered in Arlington, Virginia and has approximately 17,000 employees.
Learn more about Travel + Leisure Co.
Size
22,500 employees
Market Cap
$2.8 billion
Industry
Net Income
-$255 million
Founded
2006
5 Year Trend
-3.2%
Revenue
$2.1 billion
NASDAQ

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