The Total Rewards Manager is a strategic thought partner responsible for the management of compensation, benefits, wellness, and HRIS functions across multiple sites. This includes leading the design and implementation of retirement, health, and welfare employee benefit programs, as well as maintaining relevant system data, conducting job evaluations, preparing and maintaining job descriptions and compensation analyses, helping employees with Total Rewards and HRIS related questions or issues, and collaborating with other departments and external vendors. The Total Rewards Manager administers annual open enrollment, incentive, merit increase, and wellness programs and activities.
Essential Duties and Responsibilities- Manage all benefit programs including but not limited to medical, dental, vision, life/disability, flex/health savings accounts, 401(k), and COBRA. This includes coordination of annual open enrollment, life events (e.g., preparing analyses and presentations, updating HRIS data/setup, and coordinating live and/or virtual employee events, and executing benefits processes timely (e.g., enrollments, terminations, employee record updates, dependent verification, etc.).
- Lead design and implementation of robust, proactive wellness initiatives and events throughout the year in partnership with HR, vendors, and other staff (e.g., education, biometric screenings, newsletters, vaccines, etc.).
- Drive, maintain, and improve incentive and compensation programs. This includes compensation related activities in HRIS (e.g., creating/updating jobs, salary grades, reviewing employee setup for accuracy, etc.), driving job evaluation processes (e.g., benchmarking, leveling, band placement, classification, etc.), preparing/updating job descriptions and compensation analyses, and participating in salary surveys and analyzing the results.
- Research and maintain knowledge of industry and market trends, benefits-related technology, labor law, ERISA, and healthcare reform initiatives. Make continuous improvement recommendations and ensure regulatory compliance and best practices in place for all compensation, benefits, wellness, and HRIS programs.
- Prepare presentations and participate in executive-level Total Rewards committee (Benefits, Investment, and Compensation Committee) sessions.
- Resolve HRIS issues, act as troubleshooter, create/update user guides, and work closely with HRIS vendor (UKG) to support upgrades, enhancements, testing, and the roll out of new modules.
- Contribute to analysis, decision-making, and compliance through the design and preparation of reports/ dashboards of employee data contained in the HRIS.
- Document and maintain administrative procedures for all Total Rewards processes. Implement, improve, and maintain relevant polices, work instructions, and other formal documents in partnership with management.
- Review and process monthly billings, data transfer to external contacts for services, premiums, and plan administration for all lines of coverage.
- Work with vendors and plan carriers on status updates, issues reconciliation, and information sharing.
- Coordinate with carriers and HR on Leave of Absences to ensure proper coverage and management of benefits deductions.
- Travel, as needed (~10%), to support Total Rewards activities at company sites, attend conferences, training, etc.
Required QualificationsEducation & Experience:- Bachelor's degree in business administration, human resources, or related field, or commensurate combination of education and work experience.
- 5 years' professional employee benefits administration experience including system configuration, employee education, and vendor management.
Knowledge, Skills, & Abilities (KSAs):- Solid understanding of different benefit plans (retirement, health & welfare insurance, etc.).
- Sound knowledge of regulatory and legislative imperatives and impacts related to Total Rewards programs (ACA, FLSA, COBRA, Sec 125, ERISA, 409A, HIPAA, etc.).
- Proficiency in Microsoft Office including Word, Outlook, and PowerPoint, with expertise in Microsoft Excel.
- Familiarity with HRIS, preferably UKG (Ultimate, Kronos, etc.).
- Strong prioritization, teamwork, leadership, detail orientation, organizational, and analytical skills.
- Strong professional maturity and discretion.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must be able to demonstrate practical problem solving and trouble shooting skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Preferred Qualifications- Master's degree in a relevant field.
- Relevant certification (PHR, SHRM-HR, CCP, CBP, CEBS, etc.).
- Professional compensation and/or wellness program administration experience.
- Microsoft BI reporting experience.
- Manufacturing industry experience
- Bilingual in English/Spanish or English/French.
