About the Job

This role will sit within the Global Data and Technology Solutions (GDATs) organization in World Courierand is a key member ofthe TMS product team.Werere-imagining IT not as a support function, but as a strategic partnertothe World Courier business.

We exist to help theorganisationrise, adapt, and grow, using technology that is innovative, integrated, reliable,secureand designed aroundreal operationalneeds.

TheTMS Configuration Engineer is key to ensuringthat our mostwidely usedapplicationkeeps our business running!

Why this role matters

As aTMS Configuration Engineer, youensure our Transportation Management System the digital heartbeat of our operations is ready for the complexities of global specialtylogisticsfor the pharmaceutical industry. ByoptimizingourTMSplatform, you directlyimpactour ability to uphold the highest standards of service and pharmaceutical integrity. Youarentjust configuring software;yourebuilding the pathways that allow medicine to save lives.

Whatyoulldo

Lead Infios configuration delivery

• Design, build, andoptimizeInfios TMS configurations including workflows, rules, master data structures, and rate logic to support global specialtylogistics.

• Performunit testingand peer reviewsof configuration changes(e.g.,rules,workflows,rates,master data impacts), ensuringexpected behavior across corelogisticsscenarioswhilemaintainingconsistency with standards, performance considerations, and maintainability.

• Facilitatemeetings and give product demonstrations.

Promote safe, repeatable deployments

• Plan and executeconfiguration migrations between environments(e.g., dev/test/staging/prod) using established tools and processes,validatingcompleteness, dependencies, and version alignment.

Integration confidence

• Partner with integration teams and vendors to support TMS connectivity and data flows (EDI/API/file-based), ensuring configurations align with mapping, events, statuses, and orchestration across systems.

Translate needs into configuration-first solutions

• Work closely withother teamsto turn business requirements into scalable Infios design patterns (configuration over customization where possible).

• Contribute to configuration standards, reusable patterns, documentation, and governance that increase delivery speed without sacrificing quality.

Whatwerelooking for

Youllthrive in our team if you:

• Arepatient-centricand understand that a small system issue can have real-world consequences for treatment timing.

• Love solving complex puzzleswith deep, detailed workin a fast-moving environmentand can navigate ambiguity with structure, calm, and follow-through.

• Enjoy being the translator between technical and non-technical partners
  friendly, approachable, and clear
  while being comfortable influencing without authority.

• Bring a quality-first mindset and take pride in unit testing, review discipline, and clean migrations.

• Strong senseof ownership and urgency with exceptional time management skills

Experience that will help you succeed:

• Deep Infiosexpertise

• Proven, hands-on experience configuringInfios TMS,CARMA, and related productsincluding integrations and data flows

• Strong understanding of transportation execution concepts (shipment lifecycle events, exceptions, milestones, service levels, carrier/service configuration, rates).

• Proven ability tomigrate configurations across environmentsreliably (including dependency management, version control/release packaging, and validation).

• Excellent communication skills
  able to translate between user and developer with clarity and empathy.

• Helpful to have

• Experience in specialtylogistics, cold-chain, clinical trials, or other time-critical, high-service networks.

• Familiarity with change control practices and documentation expectations in regulated or highly governed environments.

• Comfort with data validation and analysis (e.g., structured files such as CSV/XML/JSON/EDI).

What success looks like in this role

• TMS configurationreleases are stable, predictable, and support global operational complexity without constant rework.

• Operational teams feelfewer manual workarounds,haveclearer workflows, andexperiencefaster exception resolution

• Measurable gains inapplicationreliability, on-time outcomes, and end-to-end shipment visibility and data quality.

Additional Job Description

Why join World Courier GDATS?

Youllhave the opportunity to:

• Play akeyrole in a re-imagined IT function

• Work with smart, committed people who care about doing the right thing

• Shape a modern, people-centered, visible, high-impact support function

• Make a real difference to how people experience technology every day

• Work in apurpose-drivenbusiness that makes a difference to peoples lives, delivering essential pharmalogisticsservices

Howyoullbe working

• This roleoperateswithin a global, matrixed ITorganisation, working closely withDesign,Product,Engineering,Delivery,QAand business stakeholders.

• Collaboration across time zones and regions isrequired

• Flexible and hybrid working arrangements apply in line with World Courier policies

• Some nights and weekends will berequiredfor deployments.

• Travel up to 15%.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Bachelors degree in Programming/Systems or Computer Science or other related field. Or equivalent work experience. Typically requires 8 or more years of application programming and analysis experience.

Has a broad level of understanding surrounding information systems and application architecture standards. Experience in leading projects. Demonstrated ability to analyze and interpret complex problems or processes that span multiple business areas, identify and understand requirements and develop alternate solutions. Experience designing, developing and testing applications using proven or emerging technologies, in a variety of technologies and environments

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Advanced programming skills in several programming languages

• Advanced understanding of relational database design and theory

• Ability to translate complicated business requirements into multiple solution options and explain the pros/cons of various approaches

• Advanced knowledge of Object-Orient Design Patterns and use cases for applying them

• Proficient communication skills and experience in mentoring/leading junior developers

• Technical experience with systems networking, databases, development, and user support.

• Good background in Data Base design (e.g. Microsoft SQL and Access)

• Exposure to servers technology (e.g. IBM Power 8) would be helpful to assist with integration

• Experience with WMS application (e.g. Inbound, Outbound, Pick pack and ship processes) preferred but not required.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora