This position will work fully remote.

The Time Entry & Compliance Analyst safeguards fee recoverability by ensuring time entries and invoices comply with client Outside Counsel Guidelines (OCGs), minimizing audit exposure across the firm's billing portfolio. Operating as a specialist at the intersection of legal billing, compliance, and client relationship management, the Analyst partners with Client Relationship Managers (CRMs), billing specialists, and clients to strengthen billing accuracy, elevate timekeeper compliance, and drive continuous improvement in the firm's billing practices. Essential job functions include:

Audit and Compliance Review

• Review daily time entries and pre-bills for designated clients, identify noncompliant entries, and recommend corrections aligned with client and carrier-specific billing rules to minimize audit exposure.
• Revise time entries as appropriate to ensure compliance with applicable billing rules.

Appeals and Recovery

• Partner with Billing Attorneys and the billing team to prepare and submit invoice appeals recovering fees erroneously audited or disallowed; drafting appeal narratives grounded in client OCGs to reduce Billing Attorney administrative burden.
• Contribute directly to firm financial performance by minimizing invoice audits and maximizing successful appeal recovery.

OCG Analysis and Systems Administration

• Analyze incoming and updated OCGs for key clients and CRMs, translating requirements into actionable guidance for timekeepers.
• Ingest new or updated OCGs into the Laurel timekeeping system, building timekeeper-facing compliance rules that guide accurate time entry at the point of capture.
• Develop and maintain client specific time entry guides reflecting current OCG requirements; ensure timely distribution to timekeepers newly assigned to each client, with training on compliant entry practices.

Training and Stakeholder Communication

• Deliver targeted training and professional development to timekeepers at all levels (paralegals, associates and partners), correcting noncompliant billing habits, and reinforcing clear, concise time entry narratives.
• Track timekeeper-level audit trends for key clients and deliver targeted coaching to timekeepers with recurring compliance issues.
• Communicate proactively with timekeepers and cross-functional partners (Billing, e-Billing and Revenue Cycle Operations) regarding carrier guideline changes, evolving billing practices, and new requirements affecting their workflows.

POSITION REQUIREMENTS

• Minimum of 5 years' experience working as a paralegal or attorney handling insurance related work; or experience working on a billing compliance team in a law firm environment; or experience working as a bill auditor for an insurance company.
• Minimum of 3 years' experience working in a law firm environment preferred.
• Experience with Elite 3E and Laurel preferred.
• Advanced expertise of client Outside Counsel Guidelines (OCGs), legal billing rules, audit workflows, and the appeals process.
• Sharp analytical acumen with the ability to interpret audit findings and craft persuasive, evidence-based narratives.
• Exceptional communication and coaching skills, with demonstrated ability to influence attorney and staff behavior at all levels of seniority.
• Strong interpersonal presence and the ability to lead through influence, building consensus-based support for business strategies and decisions across the organization.
• Superior presentation, written, and verbal communication skills, with the ability to engage credibly and diplomatically across all organizational levels and tailor messaging for diverse stakeholders.
• Meticulous attention to detail and the ability to operate independently with minimal supervision.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR.

Compensation & Benefits

Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows:

• State of California: $120,000 - $244,000
• State of Colorado: $110,000 - $196,000
• State of Connecticut: $95,000 - $241,000
• State of Illinois: $108,000 - $210,000
• State of Massachusetts: $120,000 - $229,000
• State of Maryland: $116,000 - $176,000
• State of Maine: $81,000 - $188,000
• State of Minnesota: $120,000 - $198,000
• Jersey City, NJ: $130,000 - $236,000
• State of New York: $111,000 - $241,000
• State of Virginia: $78,000 - $227,000
• State of Vermont: $118,000 - $227,000
• State of Washington: $116,000 - $220,000
• Washington, D.C.: $154,000 - $227,000

The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more.

Please include a cover letter and resume when applying.

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