TikTok

TikTok Shop - Product Manager, Seller Governance

TikTok$176K — $296K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or above, focused on merchant-facing products.
  • Minimum of 3 years in product management.
  • Deep understanding of ecosystem regulation and product development.
  • Strong data analysis skills and strategic architecture design abilities.
  • Ability to manage multiple responsibilities in a cross-functional team.

Responsibilities

  • Design architectural strategies for merchant governance in international e-commerce.
  • Optimize merchant activity through regulation and incentive design.
  • Provide operational feedback and education to merchants via platform features.
  • Tailor strategic solutions to align with international e-commerce laws and cultural norms.
  • Facilitate internal communication across engineering, operations, and R&D teams.

Benefits

  • Day one access to medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • Paid parental leave, short- and long-term disability coverage.
  • 10 paid holidays, 10 sick days, and 17 days of paid personal time annually.
  • Wellbeing benefits, including life insurance.
Full Job Description
Responsibilities

About the team E-commerce's Governance and Experience at TikTok is a global team responsible for ensuring our marketplace is safe and trustworthy not only for our users, but also for sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for an experienced technical product manager to drive seller and creator governance product strategies and solutions for TikTok Shopping in North America regions. As a product manager on our E-commerce team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on governance and ecosystem features, technical strategies to improve TikTok shopping, as well methods to detect and address risky behaviors and actors in TikTok E-commerce ecosystem. Responsibilities - Responsible for the architectural design of merchant governance strategies for international e-commerce, balancing business growth with risk management to ensure an e-commerce ecosystem and sustainable business development. - Stimulate merchant activity and optimize the structure of high-quality merchants on the platform through the design of platform regulation and incentive mechanisms. - Deliver operational feedback and educational guidance to merchants through the design of merchant-facing platform features. - Design differentiated strategic solutions and implementation timelines based on the actual conditions of international e-commerce in each country, including laws, regulations, customs, and culture. - Drive internal communication and coordinate with business teams, algorithm teams, and R&D teams to ensure smooth collaboration across teams and seamless integration between different products.

Qualifications

Minimum Qualifications - Bachelor's degree or above, with product experience in B-end (merchant-facing) products. - A minimum of 3 years of product management experience. - Deep understanding of ecosystem regulation, with the ability to design and implement strategic products from 0 to 1 - Strong holistic perspective and strategic architecture design capabilities, along with solid data analysis skills and cross-team collaboration experience. - Strong analytical and quantitative skills with the ability to use data and metrics to evaluate assumptions, make recommendations and decisions, and drive execution. - Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team. Preferred Qualifications - Have a deep understanding of IPR risk governance trends in TikTok's E-commerce operating countries. - Excellent communication skills and ability to communicate technical concepts to non-technical stakeholders and audience. - Flexible and experienced in project management, can lead and operate multiple project streams confidently.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $176320 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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