TikTok

TikTok Shop - Category Content Specialist

TikTok$115K — $209K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in e-commerce or content creation.
  • Background in influencer or creator marketing.
  • Strong network with creators and creator agencies.
  • Experience in optimizing influencer and affiliate programs.
  • Ability to analyze data for actionable insights.
  • Excellent communication and relationship-building skills.
  • Creative thinking with attention to detail.

Responsibilities

  • Develop and execute a creator marketing strategy aligned with merchant goals.
  • Recruit creators that fit merchants' values and audience.
  • Create briefing materials for efficient content production.
  • Manage the entire creator sampling process for optimization.
  • Resolve creator issues in partnership with category managers.
  • Monitor creator content performance and establish best practices.
  • Collaborate with TikTok Creator teams for resource sharing.

Benefits

  • Day one access to medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • Paid parental leave and disability coverage.
  • 17 days of Paid Personal Time with increasing accruals.
  • 10 paid holidays and sick days per year.
Full Job Description
Responsibilities

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and partners. TikTok Shop is looking for a collaborative and strategic thinker to drive category growth through cross-functional partnerships, strategy design, and project management. Responsibilities 1. Develop and execute a comprehensive creator marketing strategy that is aligned with our merchants' audience reach, engagement, and conversion goals. 2. Recruit creators who align with our merchants' values, target audience, and product offerings. 3. Develop effective creator briefing templates and materials to accelerate the production process. Manage the creator sampling process from start to end, and measure/optimize availability, speed, and conversion. 4. Own creator-facing engagements for merchants and partners with category managers to resolve issues. Develop the optimal process to execute at scale as the business grows. 5. Monitor and analyze creator-generated content and performance data to build best-practice models for content mix (brand, creator, paid), scale, and optimization. 6. Work directly with category managers to prevent and resolve any creator issues relating to merchant side operations. 7. Develop the optimal process to execute at scale as the business grows. Maintain a pulse on popular products with the category, current e-commerce tactics and overall industry trends. 8. Collaborate with fellow TikTok Creator teams to share best practices and identify new resources, tools, and program opportunities.

Qualifications

Minimum Qualification(s): - 3+ years of experience in e-commerce and/or content creation-related companies. - Experience in influencer or creator marketing, digital marketing, or content commerce. Strong network and familiarity with creators, creator agencies, affiliate sampling programs. - Experience partnering with brands or commerce platforms to execute, optimize, or scale their influencer and affiliate programs. - Proven track record of successfully servicing accounts and working with experts in industry trends, emerging creators/the creator ecosystem, and retail seasonal flow to drive content commerce. - Ability to analyze data and extract meaningful insights. Preferred Qualification(s): - Excellent communication, interpersonal and relationship-building skills. - Attention to detail and out of the box creative thinking. Ability to thrive in a rapid and often ambiguous environment with a growth mindset. - Experience with content creation, video production and editing is a plus. - Knowledge and experience of live shopping is a plus.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $115520 - $209380 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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