Our Partner has an opening for a
Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. The Tier II Network Field Technician will support the installation and maintenance of the client LAN/WAN devices.
Responsibilities- Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team
- Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs)
- Draft and implement standard network change requests
- Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment)
- Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory
- Coordinate network operations, maintenance, repairs, or upgrades (Knowledge of CISCO/Juniper RMA process)
- Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs)
- Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS
- May have up to 10% COMSEC responsibilities based on site and team needs
Requirements- TS/SCI CI Poly Clearance
- 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years.
- Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2
- Available to travel up to 20% of the time.
- Available to work flexible hours, to include weekend support
- Ability to work independently and in a collaborative environment
- Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP)
- Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs
- Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
- Experience with Visio
- Familiar with ServiceNow and Confluence
Beth Morris NewGen Technologies
Lead Senior Recruiter
www.newgentechnologies.com
