SMX

Tier 3 Unified Communications Engineer (5491) (TS/SCI) (Ft. Bragg, NC)

SMX$100K — $120K *
Telecommunications & Hardware
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 12-15 years of relevant experience
  • Security+ certification (IAT Level II) or equivalent
  • Active TS/SCI clearance
  • Experience with Cisco/Tandberg codecs, networking, and Microsoft Office

Responsibilities

  • Engineer, configure, operate, and maintain Cisco/Tandberg VTC and Unified Communications systems
  • Provide Tier 3 troubleshooting, fault isolation, and root-cause analysis
  • Schedule and support executive-level VTC sessions and conference services
  • Develop SOPs, conduct site surveys, and recommend technical improvements
  • Perform asset accountability, lifecycle management, and system security functions
  • Support multi-classification VTC environments and bridge operations
  • Train end users and IT staff on supported capabilities

Benefits

  • Full-time onsite position in Ft. Bragg, NC
  • Opportunities to work with classified and unclassified environments
  • Engagement in mission-critical government operations
  • Hands-on experience with advanced Unified Communications technology
  • Training opportunities for both users and IT staff
Full Job Description
SMX is seeking a Tier 3 Unified Communications Engineer to provide Tier 3 engineering, administration, sustainment, and troubleshooting for Unified Communications, VTC, and conference room capabilities supporting classified and unclassified environments. The successful candidate will ensure secure, reliable collaboration services for Government mission operations.

This is a full-time onsite position in Ft. Bragg, NC.

Essential Duties & Responsibilities
  • Engineer, configure, operate, and maintain Cisco/Tandberg VTC and Unified Communications systems.
  • Provide Tier 3 troubleshooting, fault isolation, and root-cause analysis.
  • Schedule and support executive-level VTC sessions and conference services.
  • Develop SOPs, conduct site surveys, and recommend technical improvements.
  • Perform asset accountability, lifecycle management, and system security functions.
  • Support multi-classification VTC environments and bridge operations.
  • Train end users and IT staff on supported capabilities.

Required Skills, Experience & Education
  • Bachelor's degree (or equivalent experience).
  • 12-15 years of relevant experience.
  • Security+ (IAT Level II) or equivalent.
  • Active TS/SCI clearance.
  • Experience with Cisco/Tandberg codecs, networking, and Microsoft Office.

Desired Skills/Experience
  • Army Intel experience.


Application Deadline: September 7, 2026

#CJPOST

About SMX

SMX is a company that concentrates on C5ISR, advanced engineering, and computing and also provides services, including cyber security and data analytics. Their previous search terms included Trident Technologies, Smartronix, Datastrong, and C2S Consulting Company, and their tradition of offering new technological solutions.

SMX Careers

Joining SMX presents a prime opportunity to be part of a diverse team of professionals, dedicated to pioneering innovations in the industry. SMX, a leader in technology and consulting, offers a variety of job opportunities that cater to ambitious individuals looking to make a significant impact in their professional journey.

Explore Career Opportunities

SMX is actively hiring and offers a range of positions that suit different skills and career aspirations. From entry-level roles to leadership positions, SMX is committed to fostering growth and excellence in every team member.

Internship Programs

SMX's internship programs provide invaluable industry experience, mentoring, and the opportunity to develop professional skills in a real-world setting. Internships are a stepping stone to full-time employment at SMX, offering a robust foundation in technology and business practices.

Professional Growth and Development

SMX is dedicated to the professional growth of its employees. With comprehensive training programs, including leadership development and diversity training, SMX ensures that every team member has the resources to thrive. Employees are encouraged to pursue continuous learning opportunities and gain certifications that enhance their career prospects.

Benefits and Culture

SMX is known for its inclusive culture and competitive benefits package designed to support the well-being and financial security of every employee. Benefits include health care, retirement plans, and paid time off, among others. The company culture at SMX promotes innovation, teamwork, and leadership, making it an ideal environment for professional development and personal growth.

Networking and Professional Development

Employees at SMX enjoy access to a vast network of industry professionals and thought leaders. Regular networking events, seminars, and workshops are integral to the company's commitment to employee development. These opportunities facilitate career advancement and innovation within the team.

Applying for a Position

To apply for a position at SMX, candidates are encouraged to submit a resume and cover letter through the SMX Careers portal. The hiring process at SMX is thorough, ensuring that both the company and its potential employees are well-matched. Candidates can expect a detailed interview process where they can showcase their skills and learn more about the job opportunities and culture at SMX.

Stay Connected with SMX Jobs

Keep up to date with the latest news, career tips, and job openings at SMX by subscribing to the SMX Careers newsletter. Tailored information about new positions, company updates, and industry insights will be directly delivered to subscribers.

Join SMX

Explore the exciting and rewarding career opportunities at SMX. With a commitment to diversity, innovation, and leadership, SMX is looking for passionate, curious, and solution-driven team players. Search open positions that match your skills and interests on the SMX Jobs portal today.

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