Tier 2 Systems Engineer (Microsoft 365 & Government Cloud)

Position Summary

On Call Computer Solutions is seeking a Tier 2 Systems Engineer to join our Professional Services and Government Cloud team.

This position supports Microsoft 365 environments, Azure infrastructure, cloud migrations, endpoint management, and Microsoft Government Cloud projects.

You will work alongside senior engineers delivering Microsoft cloud solutions for clients throughout the United States while gaining hands-on experience with Microsoft GCC High and Azure Government environments.

This role is ideal for someone with strong Microsoft administration experience who wants to grow into advanced Azure and Government Cloud engineering.
What You'll Do

• Deploy and support Microsoft 365 environments
• Assist with Microsoft 365 and Exchange Online migrations
• Configure and support Microsoft Entra ID (Azure AD)
• Deploy and manage Microsoft Intune
• Configure Conditional Access policies
• Support Azure Virtual Desktop deployments
• Assist with Microsoft GCC High migration projects
• Troubleshoot Azure and Microsoft 365 issues
• Perform DNS, mail flow, and identity troubleshooting
• Configure Hybrid Exchange environments
• Assist with SharePoint Online and Microsoft Teams deployments
• Support Azure Virtual Machines and cloud resources
• Work alongside Project Managers and Senior Engineers during customer implementations
• Document technical work and client environments
• Participate in after-hours migration windows when necessary (comp time provided)

Required Qualifications

• 2+ years supporting Microsoft environments in an MSP or enterprise IT environment
• Experience administering Microsoft 365
• Experience with Exchange Online
• Experience with Microsoft Teams
• Experience with SharePoint Online
• Experience with Active Directory
• Experience with Microsoft Entra ID (Azure AD)
• Experience with DNS and networking fundamentals
• Experience with Microsoft Intune or endpoint management
• Basic Azure administration experience
• Strong troubleshooting and customer service skills
• Excellent written and verbal communication
• Ability to work independently and collaboratively
• U.S. Citizenship
• Ability to successfully complete a background investigation

Preferred Qualifications

Experience with any of the following is a plus but not required:

• Microsoft GCC High
• Azure Government
• Azure Virtual Desktop
• Azure Virtual Machines
• Conditional Access
• PowerShell scripting
• Hybrid Exchange
• Microsoft Defender
• Microsoft Sentinel
• Azure Backup
• Azure networking
• NIST SP 800-171
• CMMC
• DUO MFA
• Azure Site Recovery

Preferred Certifications

Any Microsoft certification is considered a plus.

Examples include:

• AZ-104 Azure Administrator
• AZ-900 Azure Fundamentals
• MS-900 Microsoft 365 Fundamentals
• SC-900 Security, Compliance & Identity Fundamentals
• MD-102 Endpoint Administrator
• MS-102 Microsoft 365 Administrator
• Security+
• Network+
• ITIL Foundation

What We're Looking For

We're looking for someone who:

• Loves solving technical problems
• Enjoys learning new Microsoft technologies
• Wants to build a career in Azure and Microsoft Government Cloud
• Takes ownership of assigned work
• Communicates professionally with customers
• Works well as part of a collaborative engineering team
• Is eager to grow into advanced cloud engineering roles

Work Environment

This position is primarily office-based with occasional remote work opportunities based on business needs.

Engineers may occasionally participate in evening migration windows to minimize client downtime. We provide comp time and flexible scheduling for after-hours project work.
Career Growth

At On Call Computer Solutions, we promote from within whenever possible.

Successful Tier 2 Systems Engineers can advance into roles such as:

• Tier 3 Systems Engineer
• Azure Engineer
• Azure Architect
• Microsoft Government Cloud Engineer
• Microsoft Security Engineer
• Solutions Architect
• Professional Services Lead

If you're looking for more than just another support job and want to build a career working with Microsoft's most advanced cloud technologies, we'd love to hear from you.