FedEx

Third-Party Technology Partner Manager

FedEx$96K — $217K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field
  • 3 years of experience in product management, business analysis, or a related field
  • Experience managing strategic technology partnerships in logistics or similar fields
  • Strong relationship management and influencing skills
  • Knowledge of APIs and digital integration models
  • Experience leading cross-functional initiatives in complex organizations

Responsibilities

  • Own and evolve the roadmap for a key product capability
  • Translate high-level strategy into actionable user stories
  • Drive prioritization based on customer impact and business value
  • Lead discovery efforts including interviews and data analysis
  • Monitor partner performance metrics and advocate for partner needs
  • Facilitate issue resolution and ensure high-quality execution of partnership initiatives
  • Represent FedEx in partner reviews and industry events

Benefits

  • Comprehensive health coverage
  • Retirement plans options
  • Flexible work hours and hybrid work model
  • Professional development opportunities
  • Employee discounts and perks
Full Job Description
As a Digital Product Manager II, you lead development for a major feature set, workflow, or segment of a larger product. You own the roadmap and are trusted to drive outcomes with minimal oversight. You connect high-level business strategy to detailed execution and ensure your area of ownership is delivering measurable impact.

Essential Functions
  • Own and evolve the roadmap for a key capability or product vertical
  • Translate strategy into clear, actionable epics and user stories
  • Drive prioritization based on customer impact, technical feasibility, and business value
  • Lead discovery efforts, including interviews, prototyping, and data analysis
  • Align cross-functional stakeholders and ensure dependencies are managed
  • Track performance metrics and lead regular initiative reviews
  • Identify and mitigate risks to delivery, customer experience, or ROI

Job Responsibilities
  • Serve as the primary relationship manager and strategic point of contact for a portfolio of global third-party technology partners.
  • Identify, develop, and activate commercial opportunities by connecting appropriate stakeholders within FedEx and partner organizations.
  • Translate business, product, and technical requirements between FedEx teams and external partner developers to ensure successful integrations and alignment.
  • Lead partner onboarding, technical enablement, certification, launch, and ongoing lifecycle management activities.
  • Collaborate with Product, Engineering, Legal, Commercial, and Data teams to improve partner experience, integration processes, and program scalability.
  • Review and recommend enhancements to the Global Integrator Agreement, including standard customization frameworks that balance FedEx interests with market expectations.
  • Monitor partner performance, adoption, and growth metrics; use insights to drive continuous improvement and strategic decision-making.
  • Advocate for partner needs internally while promoting FedEx products, capabilities, and strategic initiatives externally.
  • Facilitate issue resolution and cross-functional coordination to ensure high-quality execution of partnership initiatives.
  • Represent FedEx in partner reviews, technical workshops, industry events, and joint business planning activities.

Preferred Qualifications
  • Demonstrated experience managing strategic technology partnerships within logistics, transportation, e-commerce, SaaS, or enterprise software ecosystems.
  • Strong relationship management and influencing skills, with the ability to build trust and credibility across executive, business, and technical audiences.
  • Experience serving as a liaison between business and technical teams, translating requirements and facilitating successful digital integration initiatives.
  • Working knowledge of APIs, web services, and modern digital integration models, including developer-facing platforms and partner ecosystems.
  • Demonstrated success leading cross-functional initiatives and improving processes in complex, matrixed organizations without direct authority.

Minimum Education

Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field.

Minimum Experience

3 years of experience in product management, business analysis, or a related field.

Knowledge, Skills, and Abilities
  • Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.
  • Strong analytical skills with experience in data interpretation, market research, and business case analysis.

Domicile

The preferred location for this hybrid position is Memphis, TN. However, we will consider candidates based elsewhere within the United States (excluding Alaska, Hawaii, and U.S. territories). Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week.

Preferred Qualifications:

Pay Transparency: USA: $8,007.29/mo - $18,149.85/mo, CO: $8,007.29/mo - $17,393.61/mo, CA: $8,452.14/mo - $14,413.11/mo, NJ: $8,452.14/mo - $13,523.42/mo, ME, OH & VT: $8,452.14/mo - $15,124.88/mo, MN: $8,452.14/mo - $16,637.36/mo, IL & NV: $8,452.14/mo - $17,393.61/mo, MD, NY, VA & WA: $8,452.14/mo - $18,149.85/mo, MA: $8,896.99/mo - $18,149.85/mo, RI: $9,786.68/mo - $16,637.36/mo, CT: $9,786.68/mo - $17,393.61/mo, DC & HI: $10,231.53/mo - $17,393.61/mo, NYC: $10,231.53/mo - $18,149.85/mo

Pay:

Additional Details: Posting closes on: 07/06/2026 at 4:00 PM CST / 5:00 PM EST.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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