We're seeking someone to join our team as Third Party Risk & Site Management - Director (AVP equivalent) to manage the day to day operations, infrastructure oversight, audits, and risk compliance of Offsite Delivery Centers (ODCs) across EMEA and Americas. This role serves as the primary point of contact for site level governance, escalations, and incident management, ensuring ODCs operate in line with Firm control frameworks and regulatory requirements.
In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. This is a Director (P3) level position within the Third Party Risk Management, which specializes in identifying, analyzing, and managing risks presented to a company as a result of working with external parties / vendors.
What you'll do in the role:- Manage the establishment, modification, and decommissioning of ODC sites across EMEA and Americas, acting as the primary contact for site-level governance, escalations, and incident management.
- Partner with Service Owners, vendors, MSCS, and Technology teams to ensure appropriate infrastructure coverage, asset tracking, issue resolution, and capacity planning across the ODC lifecycle.
- Oversee ODC infrastructure health, including physical security, power, connectivity, seating, scalability, and future space requirements.
- Understand network topology, server connectivity, and data-flow dependencies within ODC environments; identify design gaps or infrastructure risks and coordinate proactive remediation.
- Lead on-site ODC assessments and audits, ensuring adherence to Firm control frameworks and regulatory requirements, and driving remediation with third-party vendors and internal control teams.
- Monitor business continuity and disaster recovery readiness, including real-time tracking and reporting of external events impacting ODC delivery.
- Develop Reporting, Analytics, and Governance Insights for ODCs
What you'll bring to the role:- Bachelor's degree in Engineering, IT, Operations, or a related field.
- 7+ years of experience in IT or infrastructure operations, vendor oversight, or risk management.
- Strong understanding of third-party governance, offsite delivery models, and site-level operations.
- Working knowledge of ODC infrastructure, including network topology, server connectivity, data-flow dependencies, physical security, power, and connectivity considerations.
- Hands-on experience conducting audits or risk assessments; familiarity with risk frameworks preferred.
- Proficiency in Microsoft Excel and PowerPoint skills for reporting, analysis, and executive-level communication; exposure to Power BI or Tableau exposure preferred.
- Working knowledge of AI-enabled tools to enhance reporting, analysis, and operational efficiency.
- Strong coordination, problem-solving, and stakeholder-engagement skills.
- Willingness to travel to multiple ODC locations as required.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
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